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  1. #1
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    Default Laptop cant find Bluetooth Mouse

    I have a new Toshiba 500 Laptop with Windows 7. It has only 2 USB ports (plus a 3rd one with the Ethernet port which doubles as a USB port if i unplug the Ethernet cx to my brdband modem.) So to preserve my few USB connections i tried a BlueTooth mouse which, according to its instructions should not need a BT dongle if the computer itself was said to be BT ready. I understand that the cmputer is, but it cant "find" the mouse.

    What hardware/device/firmware do i check to find out whether the laptop is capable of using BT devices?

    If laptop is not capable what do I need to make it so? (surely not a dongle for each connexion!)

    Is there such a thing as a USB "multi-plug", which wd give me 2 or more USB ports from the use of 1?(like a double electric power plug)
    I am considering getting a wireless modem to enable me to log on from various parts of the house. (& wd also give me a USB port back). ANy tricks or issues i shd watch out for in buying a BT modem? I dont plan a home network, just the one laptop able to get on-line when within range of the wireless modem.

  2. #2
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    Default Re: Laptop cant find Bluetooth Mouse

    Is BT on? Does it show a BT icon on this laptop? Does it show BT in device manager?? That'll tell you if BT is on it. Click on BT in control panel. You may get wireless modems, dont know about BT ones. Theyre not the same thing

  3. #3
    Senior Member PinoyKiw's Avatar
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    Default Re: Laptop cant find Bluetooth Mouse

    Quote Originally Posted by timmy5953 View Post
    Is there such a thing as a USB "multi-plug", which wd give me 2 or more USB ports from the use of 1?(like a double electric power plug)
    You can get USB extenders if that is the right term for them, eg: I have a logitech 4 plug hole extender that powers off the laptop so that takes up one of my available USB slots but gives me 4 on the extender, same sort of thing as found on a power switch board thingee.

    Not sure of the price in NZ, I got mine in Australia for about $19.

  4. #4
    Soaring like an Eagle gary67's Avatar
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    Default Re: Laptop cant find Bluetooth Mouse

    You mean a USB hub? you do have to be careful with those as some devices draw more power than a hub can supply since the power is dived into 4 from a single USB header

  5. #5
    Crossmember feersumendjinn's Avatar
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    Default Re: Laptop cant find Bluetooth Mouse

    A powered hub would be better
    http://www.dse.co.nz/dse.shop/en/product/XH5800
    Exactly what model Toshiba have you got?
    the computer itself was said to be BT ready
    This might mean it can be added.
    "...anyone who expects a source of power from the transformation
    of these atoms is talking moonshine..."
    - Ernest Rutherford (1871-1937)

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    Heck is a place for people who don't believe in gosh.

  6. #6
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    Default Re: Laptop cant find Bluetooth Mouse

    To answer some questions -
    The laptop is a Toshiba Satelite Pro L500,4Gb RAM, 32 bit Optng System,2 processor cores,221Gb HDisk with 182 free, Netwrk adaptors = Realtek PCIe FE Family Controller and an Intel (R) WiFi Link 5100 AGN. Windows7.

    The Laptops User Guide says "The computer's wireless communication function supports both Wireless LAN and Bluetooth devices."

    Control Panel/Devices & Printers/ does not show any BT devices. Clicking Add a device responds with "Searching for devices. Make sure yr device is discoverable". So i swich the BT mouse power on, making it blink a red light to show that its going. but the cmptr just doesnt find it, or anything at all.

  7. #7
    Crossmember feersumendjinn's Avatar
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    Default Re: Laptop cant find Bluetooth Mouse

    http://www.csd.toshiba.com/cgi-bin/t...t/jsp/home.jsp
    Looking at this site, under the Product Support button, they list six L500 models, none of which have Bluetooth built in,
    The computer's wireless communication function supports both Wireless LAN and Bluetooth devices.
    Netwrk adaptors = Realtek PCIe FE Family Controller and an Intel (R) WiFi Link 5100 AGN
    No mention of Bluetooth in 2nd quote .
    I would say it supports BT but you supply the dongle.
    http://www.toshibadirect.com/td/b2c/adet.to?poid=429172
    (Did you not get a dongle with the mouse?)

    BT ADSL modems dont appear to be available in NZ (if thats where you are).
    http://www.google.co.nz/search?q=blu...ient=firefox-a
    Last edited by feersumendjinn; 14-01-2010 at 12:46 AM.
    "...anyone who expects a source of power from the transformation
    of these atoms is talking moonshine..."
    - Ernest Rutherford (1871-1937)

    --------------------------

    Heck is a place for people who don't believe in gosh.

  8. #8
    Member bk T's Avatar
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    Default Re: Laptop cant find Bluetooth Mouse

    What brand is the BT mouse you're having?

    Try this:

    Start / (type bluetooth) / connect / press the connect button on the bt mouse. It should now be connected.

    I had a similar problem a while ago with a Sony bt mouse and it took me quite a while to get it connected!

  9. #9

    Default Re: Laptop cant find Bluetooth Mouse

    Hi Timmy

    Let us know the Toshiba Part Number for your Laptop. Find it on the bottom of your computer - something like: PSLXXX-XXXXXX. The X represents a letter or a number. Then I can find out if your model has Intregated Bluetooth.

    Try to find a program called Toshiba Assist in your program list. Open it and click Connect Tab. See if Bluetooth is listed there.

    Again look for Toshiba in your program list, is Bluetooth listed here?

    I know the above two instructions sound similar but they are two seperate things.

    Check out Start Up in your program list too. Is Bluetooth Manager there? Had a similar problem with my Toshiba A/100 a few months ago. The guys on this forum did their best to help but to no avail. The penny dropped when I realised Bluetooth Manager was not starting after booting. Fixed that, no problems since.

    Hope this helps.

    BURNZEE

  10. #10
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    Default Re: Laptop cant find Bluetooth Mouse

    thanks to all for help so far. I'm learning a LOT! Some more answers -

    after a long search with Toshiba Assist i got to Basic Information which includes -
    Model Name Satellite Pro L500
    Part Number PSLS1A-01200K
    Serial Number 99430815K
    OS Version Microsoft Windows 7 Professional 6.1.7600
    BIOS Version V1.60
    CPU Intel(R) Core(TM)2 Duo CPU T5870 @ 2.00GHz
    Physical Memory 4096MB RAM
    Hard Disk Capacity 237,405,990,912 [Byte] 221.102 [GB]
    Hard Disk Free Space Capacity 194,320,506,880 [Byte] 180.975 [GB]
    Video Mobile Intel(R) 4 Series Express Chipset Family version=8.15.10.1883
    Screen Resolution 1366 x 768 Pixels
    Color Quality True Color (32 Bit)
    Sound Realtek High Definition Audio version=6.0.1.5904
    Network Realtek PCIe FE Family Controller version=7.3.522.2009 MAC Address=00:26:22:33:BD:1D
    Intel(R) WiFi Link 5100 AGN version=13.0.0.107 MAC Address=00:1E:65:AE:4F:BE
    Modem TOSHIBA Software Modem version=2.2.97.0
    Internet Explorer 8.0.7600.16385
    IDE Device FUJITSU MJA2250BH G2
    TSSTcorp CDDVDW TS-L633C FW version=TF01
    "

    The brand of the BT mouse i am trying to get found is uncertain, but it comes from a reputable TradeMe vendor who assured it wd wirk with a BT enabled cmptr, or if not enabled, then with a BTDongle (which i assumed i wd not need , thereby "saving" one USB port, which is where i came in!)

    Check out Start Up in your program list too. Is Bluetooth Manager there?
    I'm not clear on whether i found entire Start Up pgm list but if i did, its not there.
    I would say it supports BT but you supply the dongle.
    http://www.toshibadirect.com/td/b2c/adet.to?poid=429172
    I think youre right.This seems to be the answer
    -Features:

    * Adds Bluetooth wireless capability to your PC
    * Bluetooth v2.1+EDR, Class 2 compliant with low power consumption
    * Small enough to be left in the USB port of your computer
    * Connect up to 7 different Bluetooth-enabled devices
    * Wireless communications within a radius of 33 feet (Max., Unobstructed)
    * Toshiba Bluetooth Stack v6.30.03 included
    * Support full speed USB v1.1 interface.

    and for $29 that is very satisfactory.
    (Did you not get a dongle with the mouse?)
    No

    BT ADSL modems dont appear to be available in NZ (if thats where you are)
    . Thats a surprise. I thought BT technology was well established and i wd just be catching up. Is BT a better wireless system than wi fi (or whatever the conventional wireless sytem is called)? yes im in NZ (& very thankful for that!)
    in summmary, it looks like my laptop is not enabled for BT devices but for the cost of 1 uSB port & $29, i can fix that.

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