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Chris Keall
26-10-2006, 05:04 AM
B-Day has arrived. October 26 marks the day Telecom turns the taps on full, giving us all the maximum speed internet connection its pipes will allow. How's it working out for you? Join those leaving comments after Geoff's blog here (http://blogs.pcworld.co.nz/pcworld/tux-love/).

Tell us what speed you're clocking, and see how others are going.

BayFM
26-10-2006, 05:35 AM
Just tested mine and wow believe it or not....no change 2048 down and 520 up. I'm on the xtra pro ultra plan and I've never seen anything faster than this and no change today. They also havn't updated my monthly cap from 40GB to the new 50GB limit? Still in the Broadband dark age. Just for the record i'm located in Bayswater about 3km from the exchange.

drcspy
26-10-2006, 05:49 AM
speed unchanged as yet.....more likely to be changed on my account anniversary which is 23rd next month lol.......hardly gonna matter anyway 3.5mb is fine as far as I'm concerned....so what if i can download some files faster...hell it's fast now anyway......and cruising the web......well ....i doubt I'll care if a page loads a few microseconds faster....

Fishy
26-10-2006, 06:35 AM
This is crap. My router still says 4288 upstream and 160 downstream. Unleashed my ass!

Agent_24
26-10-2006, 06:49 AM
No change here, yet.

:waughh:

The_End_Of_Reality
26-10-2006, 06:51 AM
This is crap. My router still says 4288 upstream and 160 downstream. Unleashed my ass!
Try resetting your modem and try again...

Just be thankfull you get that :annoyed: I am only on 2144 Kbps down and 160 Kbps up and test shows 1858 Kbps down with 129 Kbps up :badpc: But atleast I will have a higher cap :D

Heather J
26-10-2006, 07:17 AM
from Xtras Broadband Test website this morning 26/10/06 - we have Xtra Explorer Plan
Download time: 2.578 seconds
Size of file: 520 Kilobytes
Estimated line speed: 1645.9 (kilobits/second)
Estimated line speed: 201.7 (kilobytes/second)


Heather, Central Southland

Overdrive_5000
26-10-2006, 07:23 AM
My Router still says 4288 but then I look further in the settings and it says the attainable rate is 6388 or something so when xtra pulls finger I should be able to get this speed hopefully if not im gonna ***** about it

andy
26-10-2006, 07:56 AM
Don't see any upload test, but on the download, It varies from 1680kbits/s to 5860 kbits/s. 1000 was my previous limit and average so it looks good 2 me.

Tukapa
26-10-2006, 08:23 AM
1587 down
127 up

Xtra Adventure

bk T
26-10-2006, 08:24 AM
No change here. getting 3423 kbps up and 126 kbps down.

muzzle
26-10-2006, 08:33 AM
Is my cap supposed to be reset? I know that when I change to the "unlimited" plan that it will, but that wont happen for two days

trinsic
26-10-2006, 09:11 AM
I am capped and will see when I am changed to the unlimited plan. Most probably at the end of my xtra month so a week or two to go.

R2x1
26-10-2006, 09:26 AM
1868 and 384, so it hasn't boosted Vodafone Vodems yet:D

Pat
26-10-2006, 09:29 AM
No change as expected. Whoever believes Telecom/Xtra!
Down 1859
Up 128
Go plan

stu161204
26-10-2006, 09:32 AM
As I thought, not every one will get upgrade today, you will be upgrade at the end of you billing/bandwidth month.

Miami Steve
26-10-2006, 09:37 AM
Using this speedtest (http://www.nzdsl.co.nz/module-Speedtest.phtml), I used to get 3450 down and 124 up. Today I get ....... 3640 down and 124 up. :badpc:

Also, today (26th) is my billing date, but my usage has NOT been reset.

leper0666
26-10-2006, 10:41 AM
router says
7616 Kbps Down
160 Kbps Up
yet to speed test

Update with speed test
Last Result:
Download Speed: 2038 kbps (254.8 KB/sec transfer rate)
Upload Speed: 105 kbps (13.1 KB/sec transfer rate)

thats slower than usual...

mmmork
26-10-2006, 11:04 AM
Whoosh/quicksilver orbit plan

was getting 3410/126
now 3810/120

So d/l is apparently a bit faster and u/l a tad slower. possibly the variation means nothing at all since it might just be the time of day :)

Strangely enough I thought access was running slower than usual before I did the tests - pages seemed to be 'hanging' for a sec before loading. Maybe I'm imagining things.

muzzle
26-10-2006, 11:05 AM
I swapped my connection today to the Go Large plan, eventually my xtra usage page updated to say that im on the new plan and used zero data. but its still dil up speed :(

lance4k
26-10-2006, 11:13 AM
i too changed to go large and i'm getting 3518up and 128 down.and also when i check my usage it says i'm on the go large plan now and the usage was 3gb and now it's back to zero and there is no max limit there anymore and it's unlimited.

muzzle
26-10-2006, 11:25 AM
i too changed to go large and i'm getting 3518up and 128 down.and also when i check my usage it says i'm on the go large plan now and the usage was 3gb and now it's back to zero and there is no max limit there anymore and it's unlimited.

Were you capped before? I hate being on dial up speeds its totally not cool

Erayd
26-10-2006, 12:11 PM
Now downloading at 2.23Mbits/sec - and that's the max the line can handle anyway, so no change expected there. Cap seems to have changed to unlimited (Go Large).


For those interested in testing P2P speeds, this (http://torrent.unix-ag.uni-kl.de/stats.html?info_hash=7b6ad86852d48b466e1556b36fd3b 08ed86d777e) torrent has been consistantly fast for months, and so would be a good test. This was what I tested to get the above speed - it was a 30 minute average.

For those wondering what the torrent actually is - it's the Knoppix 5.0.1 DVD ISO.

muzzle
26-10-2006, 12:14 PM
Now downloading at 2.23MBits/sec - and that's the max the line can handle anyway, so no change expected there. Cap seems to have changed to unlimited (Go Large).

fyi bits is not generally capitalised, Bytes is. Thanks anyhoo, I'm still waiting to be unleased from Dial up speed

Erayd
26-10-2006, 12:25 PM
fyi bits is not generally capitalised, Bytes is.Wonderful - a fellow nitpicker. Corrected :D

Trev
26-10-2006, 12:25 PM
I'm on Actrix's 2mb plan. I get 239.5 KBPS D/L and 8.9 KBPS U/L.

Trevor :)

muzzle
26-10-2006, 12:30 PM
Wonderful - a fellow nitpicker. Corrected :D

Haha yeah, Thats a particularly bad one because 1xB is 8xb

Billy T
26-10-2006, 01:20 PM
Up 434kbps (an improvement over 256)

Down 4736kbps (have seen better)

Cheers

Billy 8-{)

steelsporran
26-10-2006, 01:58 PM
Sussed it. The secret is to accept Xtra's figures without refreshing the page for 7000+kb. 2124kb if I do!
But they are still always 200kb faster than http://www.nzdsl.co.nz/module-Speedtest.phtml ...funny that.

Fishy
26-10-2006, 03:01 PM
Router has gone from 4288 up to 5568 downstream...Shouldn't it be 7xxx? Ive reset router...

wawape**s
26-10-2006, 03:12 PM
i switched plans today and i gotta wait 2 working days.

stupid xtra makes it on a thursday, so bloody weekends dont count, meaning i gota wait till tuesday.

Fishy
26-10-2006, 03:35 PM
I changed mine this morning and it's already on Go Large. Check your broadband usage to check. It may very well have changed.

maccrazy
26-10-2006, 03:51 PM
Personally after last year's 3.5MBit "upgrade" I have no expectations whatsoever, the more it increases the better but I am most certainly not expecting 7.6MBit. At least up until last week I was connected at around 3800Kbps now I seem to be connecting at 2112Kbps - not that it makes that much difference as I don't get much more than 0.5MBit in the evenings anyway, but all the same it's a bit of a worry considering we are supposed to be being unleashed, not tied up. :p

Does anyone know what the status is with Natcom's WiMax trials? I see Slingshot has some very appealing WiMax (http://www.slingshot.co.nz/DesktopDefault.aspx?tabindex=999&tabid=23&SubNav=3) plans for Whangarei. Hopefully there will be a bit of WiMax competition next year. :thumbs:

wawape**s
26-10-2006, 03:53 PM
yea fishy, when i log in, it says im on the go large plan

but the speed is still 64k. even the lady at telecom said wait 2 days

jermsie
26-10-2006, 04:33 PM
DATA RATE minus 15% = actual download speed*

Ihug,
data rate 6656kbps, theoretical max 5657kbps.

Speed test:
4213kbps down
132 up

Whats the deal with ihugs plans now? No offpeak.. and less data for your money. Argh

rogerp
26-10-2006, 04:37 PM
DATA RATE minus 15% = actual download speed*

Ihug,
data rate 6656kbps, theoretical max 5657kbps.

Speed test:
4213kbps down
132 up

Whats the deal with ihugs plans now? No offpeak.. and less data for your money. Argh

Do they automatically switch users to the new plans, or can you stay on the original plan you purhased. Xtra plans still look to be the best as their offer unlimited for $50

kumaraguy
26-10-2006, 04:39 PM
I filled in the form to make the change at about 1pm today and got the auto response that it would take 2 days.
Just checked to see how much of my cap was left so i could finish it off and lo and behold I have already been switched :eek:
Doesnt make any diff to my speed because of my location but its still fast enough to do serious damage to any cap so I think I'm a happy camper at present :thumbs:
Of course time will tell.

gradebdan
26-10-2006, 04:44 PM
Just did an average of four readings..2024down/116up...Papakura Auckland.

jermsie
26-10-2006, 05:11 PM
Do they automatically switch users to the new plans, or can you stay on the original plan you purhased. Xtra plans still look to be the best as their offer unlimited for $50

Existing customers on Ihug will keep their current plans, unless they want to downgrade to a worse plan for the same price *sigh*
While talking to the helpdesk guy, i asked whether they will have any new plans that will offer better data.
"I dont know"

Well thats that. Im still itching for better data / speed.. I can only hope that happens soon next year.

muzzle
26-10-2006, 05:43 PM
I'm still waiting on Dialup speed, where as my mate has been upcapped hous ago :'(

leper0666
26-10-2006, 08:46 PM
yeh im getting a 125.whatever ip now as well
maybe it is the pool...

supergran
26-10-2006, 09:11 PM
My Router still says 4288 but then I look further in the settings and it says the attainable rate is 6388 or something so when xtra pulls finger I should be able to get this speed hopefully if not im gonna ***** about it

Where do I find that in my settings. I mean the attainable rate. TIA

Overdrive_5000
26-10-2006, 09:16 PM
it might be router specific mine is a USRobotics wireless router and has a dsl statistics page that contains all the info

Billy T
26-10-2006, 09:26 PM
Traffic is down and I am now right off the clock on Xtra at 7428.6kb/s and the other test site NZDSL? says 63.6KB/s. Xtra don't do upload tests, but I'm reading 509kbps on NZDSL. It feels that fast too.

I was on the old Jetstream full speed plan and have chosen the Go Express unrestricted up and down with a 2GB cap. I have lived comfortably inside a 1GB cap for years so double that won't be difficult to live with.

Cheers

Billy 8-{)

jesse_jax
26-10-2006, 10:03 PM
yeaha!

http://img183.imageshack.us/img183/7656/heheqi3.jpg

they upgraded it already and they took interleaving off, AWW SHUCKS, THANKS ORCON.

(yet to do speedtests, been busy, will post them later)

down: 4528kbps
up: 613kbps

download speeds change with every test tho so..ill do one tomorrow and see whats happening.

trinsic
26-10-2006, 10:06 PM
With more speed comes more usage :)

Be warned.

jesse_jax
26-10-2006, 11:15 PM
With more speed comes more usage :)

Be warned.

actually no, i am not inclined to download more now that i have 5-6mb internet than i was when i had 2mb..and you dont just download more data from websites if youve got faster net, you download whats tehre whether your on 56k or 100mbit.

leper0666
26-10-2006, 11:19 PM
i got a 125 IP now as well

leper0666
26-10-2006, 11:42 PM
anyone notice that torrents have gone real slow tonite?
like i cant get any to dl faster than 30KB/s

this http://torrent.unix-ag.uni-kl.de/torrents/KNOPPIX_V5.0.1DVD-2006-06-01-EN.torrent was going at 300+ earlyer today :(

but i stopped it before 5 and now its after midnight and torrens have gone all slow

this is on xtra go large

leper0666
26-10-2006, 11:48 PM
oh never mind just had a look at fair use and its between 4pm and 12
not 5pm

guess im in the pool for a week :(

JJJJJ
27-10-2006, 04:17 AM
Download Speed: 3024 kbps (378 KB/sec transfer rate)
Upload Speed: 127 kbps (15.9 KB/sec transfer rate

Much the same.
No increase. IHug . Rotorua.

Jen
27-10-2006, 05:40 AM
Much the same.
No increase. IHug . Rotorua.It won't change unless you change your plan. With Ihug, if you want the $10 discount you now have to have your tolls and phone line with them for the new plans. It is no longer good enough just to have your tolls. Reading their terms and conditions over the home phone line agreement doesn't really inspire you with confidence when they mention they have the right to change your phone number in the unlikely event this is required.

Binary_bandit
27-10-2006, 06:31 AM
Unleashed??? pfft! were on the adventurer plan and the fastest we could get was 1.8 mbps and i've never seen it go past 500kbps. And telecom stuffed up the connection yesterday:confused:

Fishy
27-10-2006, 06:34 AM
anyone notice that torrents have gone real slow tonite?
like i cant get any to dl faster than 30KB/s

this is on xtra go large
They are traffic shaping torrents and P2P...

leper0666
27-10-2006, 08:08 AM
Also notice the IP addresses I am getting are now 125.xxx.xxx.xxx, is that the leechers pool range , maybe ?? Previously were 222 or 219.


i have a 125 ip as well
wounder if it is the pool

snoopy
27-10-2006, 08:26 AM
This morning things seem to have settled down ?? , speeds back to normal ?? 3041/134, but not what you would call UNLEASHED, IP still in the 125.xxx range.

snoopy
27-10-2006, 08:32 AM
This morning things seemed to have settled back to normal ??
3041/134, not what you would call UNLEASHED
IP still in 125.xxx range

snoopy
27-10-2006, 08:32 AM
This morning things seemed to have settled back to normal ??
3041/134, not what you would call UNLEASHED
IP still in 125.xxx range

Terry Porritt
27-10-2006, 08:49 AM
It's yet again all a big Telecom/Xtra hoax or con trick. In going from Adventure to Go Large, my international speed has also dropped like others has, from below dial up speed, eg 38Kbps up to the best of about 450Kbps, but most generally around 2 to 4 x dial up speed.

http://www.speakeasy.net/speedtest/

Youtube has gone down the tubes, and if I try to download a pre-recorded music program of around 50MB it trickles in at about 6-11 KBytes/sec, just like dial used to be.

muzzle
27-10-2006, 10:08 AM
Why do i feel that traffic shaping is in effect right now, when im clearly out of peak times?!

Overdrive_5000
27-10-2006, 10:43 AM
Why do i feel that traffic shaping is in effect right now, when im clearly out of peak times?!

It is, but wait theres more If you play online games like City of Villains or WoW forget about it because international pings are ranging between 228-358ms which makes online gaming near on impossible this is pissing me off :angry

Go Large FTL :mad:

lance4k
27-10-2006, 10:59 AM
wow after updating to the go large plan i log into my router and now i'm getting a downstream of 8000kbps and upstream of 160kbps.

in the nzdsl speedtest im get a download speed of 3946kbps and upload speed of 127kbps

looks like the go large speed increase is working for me a day after i changed to it.

nobody
27-10-2006, 11:40 AM
I just changed over to the GoLarge plan yesterday:

NZDSL: download: 1977 kbps
upload: 130 kbps

ROUTER: downstream: 7616 kbps at 10.0dB
upstream: 160 kbps at 20.0dB

One thing I did notice that when downloading a torrent last night off peak times it went slower than usual, approx 20KBps. And strangely at 12:00 lunch time today it speeded up to 50KBps when it should be going slower then????
Meh, maybe just a coincidence.

trinsic
27-10-2006, 12:07 PM
^^Depends who you download from. Some people provide more upload for you to download then others.

leper0666
27-10-2006, 01:18 PM
they have done something with torrents...
no matter the time of day

only reason im on go large is because i DL a lot of torrents
seems pointless for me to have a 7.6M/bit connection if i cant use it for what i want

nobody
27-10-2006, 01:57 PM
Hey guys,
I just tried another popular torrent and got it downloading at 250 KBps peak, and 230 average so I'm thinking this torrent stuff is just my imagination. Well thats 2000 Mbit which is surprising for telecom. i mean thats nearly 30% of my theoretical maximum.

On another note, ive been noticing the internet and downloads have been cutting out for say a minute every 20 minutes or so, disconnecting the skype calls as well, its really annoying, has anyone else got this problem?

chiefnz
27-10-2006, 02:15 PM
Well still no change for me yet, rebooted modem but still getting a slow 1.3Mbps down and 131kbps up.

I had no expectation that things would improve, especially after the last so-called upgrade we were apparently given.

The saga continues I guess.

cheers

chiefnz

bk T
27-10-2006, 03:06 PM
Well still no change for me yet, rebooted modem but still getting a slow 1.3Mbps down and 131kbps up.

I had no expectation that things would improve, especially after the last so-called upgrade we were apparently given.

The saga continues I guess.

cheers

chiefnz

Me too, still the same. Phoned Xtra and was told that's my MAX line speed! Nearly used the @#*^ .....

How many people are (or will be) actually enjoying the speed boost???

Interesting to know?!

stu161204
27-10-2006, 04:09 PM
How many people are (or will be) actually enjoying the speed boost??

I won’t be getting it for another 17 - 18 days

Hitech
27-10-2006, 04:18 PM
I just rung LESS xtra Speed and they said that their is an issue with the speeds that we should be getting and they hope to have it fixed tonight by midnight.

Hitech
27-10-2006, 04:18 PM
I just rung LESS xtra Speed and they said that their is an issue with the speeds that we should be getting and they hope to have it fixed tonight by midnight.

trinsic
27-10-2006, 04:34 PM
People who couldn't get the suggested 3.5mbps or close to would not see any speed up at all imo.

I have always connected at 1.5mbps (or lower) and don't expect anything faster due to 'poor lines'.

muzzle
27-10-2006, 07:25 PM
My speeds are slightly faster - between 3.8 and 4.2Mbps but I cant seem to get a torrent to go at more than 30kBps which is pretty frustrating. And I'm talking about non peak times here.
Somehow I have still used close to 4GB, which is funny because I have not managed to download anything yet (other than several unicycle videos)

leper0666
27-10-2006, 08:37 PM
yeh this torrent thing is frustrating!
30k? you lucky i cant break 20

ive also used round 4-5 gig but havnt really DLed anything cause of torrent speeds

Chimu
27-10-2006, 08:43 PM
The nzdsl.co.nz speed test reports a download speed of 2097kbps for me, not much of an improvement of the 2MBits I had before the 'unleashing', yet my modem says my connection rate is 3776Kbps, Interleaved. Is this an effect of interleaving, or has my broadband just not been unleashed yet?

muzzle
27-10-2006, 09:19 PM
yeh this torrent thing is frustrating!
30k? you lucky i cant break 20

ive also used round 4-5 gig but havnt really DLed anything cause of torrent speeds

I thought i was the only one! Im lead to believe that maybe we're being traffic shaped despite it being offpeak (not right now, but it will still be slow in 3 hours)

R2x1
27-10-2006, 09:53 PM
My speeds are slightly faster - between 3.8 and 4.2Mbps but I cant seem to get a torrent to go at more than 30kBps which is pretty frustrating. And I'm talking about non peak times here.
Somehow I have still used close to 4GB, which is funny because I have not managed to download anything yet (other than several unicycle videos)

Doesn't torrent use you as an upload server? That could be a chunk of traffic at times.:waughh:

leper0666
27-10-2006, 11:00 PM
i set my upload rate to 6KB/s
the usage page says DLed 4gig and upload 230 meg

theres no point in havn high speed just for surfing
it never uses all that bandwidth
even you tube on 3.5 was plenty and never had pauses for it to buffer more
sure faster net but all that speed is unuseable

i cant even play online games on international servers anymore
and all the games i play have no NZ servers!

Remember the duel dialup idea?
i think that mite be a better option for P2P users
xtra have turned bad broadband into utter crap!

trinsic
27-10-2006, 11:26 PM
Xtra have shaped P2P so don't excpect anything better.

JdwPom
28-10-2006, 01:50 AM
so, I know I'm going ot sound like the loser in the group here, but Xtra offered me AdSL as a broadband connection, for $40 a month qith a 1GB cap before it hits dial-up speed. I've got a norrible feeling now that I look at these speeds that I'm geting ripped off like the pants from a member of ManPower Australia...

What can I do to get real roadband?-

Overdrive_5000
28-10-2006, 06:53 AM
^ In another country IMO

muzzle
28-10-2006, 08:01 AM
Xtra have shaped P2P so don't excpect anything better.
They state that they will shape p2p during peak times, its outside peak times.
my mate can easily get 100kBps on p2p even during peak times but I cant get over 30, something is wrong here.

Billy T
28-10-2006, 08:23 AM
My heart bleeds for all you frustrated torrent & p2p types. Nothing personal, and I know it is a broad generalisation, but for years as a group you have been able to impact other users' internet speeds through excessive downloading, and now that Telecom has done something practical about it and levelled the playing field you don't like it. Well, that's how the rest of us used to feel when our broadband connections crawled.

I am now getting up to 7.25Mbps download and 468kbps up load. I have always had a full speed connection but in recent years traffic levels have kept my speeds well below maximum. I need my line for business, and my productivity is going to go up from these changes, so I'm as happy as can be right now.

No doubt there will be some improvements to the application of the "fair use" policy as traffic patterns settle down, but my bet is that the screws will soon be tightened if user abuse shows up again.

Cheers

Billy 8-{) :D

muzzle
28-10-2006, 08:37 AM
Yeah fair enough, Even http traffic is excessively slow on this end. 13KBps in fact. My connection has passed speed tests at over 4Mbps!

Overdrive_5000
28-10-2006, 08:59 AM
national traffic seems to be ok but international traffic is as slow as snail

muzzle
28-10-2006, 09:05 AM
national traffic seems to be ok but international traffic is as slow as snail

Hmm yeah, Maybe thats what I'm experiencing here.

gum digger
28-10-2006, 10:13 AM
They state that they will shape p2p during peak times, its outside peak times.
my mate can easily get 100kBps on p2p even during peak times but I cant get over 30, something is wrong here.

same with me, according to their policy we know that traffic will be shaped in the peak times ONLY. but it seems its shaped during off Peak aswell.

Now if i call xtra technical support and explain, they will come up with so many studpid reasons as to why this is happening. (firewall etc...).

How should we solve this by our selfs muzzle??. you have my full support..lol/

leper0666
28-10-2006, 10:36 AM
every thing i use the net for is international :(
thing is i upgraded my PC for the games i like to play online
but ping is so bad i cant

since i cant play games my old duron 700 would have been fine
but now ive spent money and upgraded Pc for nothing since my games have no single players options :(

Big John
28-10-2006, 10:51 AM
DATA RATE minus 15% = actual download speed*

Ihug,
data rate 6656kbps, theoretical max 5657kbps.

Speed test:
4213kbps down
132 up

Whats the deal with ihugs plans now? No offpeak.. and less data for your money. Argh

Yep every time they increase the speed they decrease the limit. It went from 40+40 to 20+40 and now just plain 20 + pay after

Big John
28-10-2006, 11:00 AM
It won't change unless you change your plan. With Ihug, if you want the $10 discount you now have to have your tolls and phone line with them for the new plans. It is no longer good enough just to have your tolls.

Where did you get that? I just changed my plan and did not bother with the homeline. Just the tolls still and the e-mail came back saying my payment is $80 per month just as it should be.

stu161204
28-10-2006, 11:13 AM
so, I know I'm going ot sound like the loser in the group here, but Xtra offered me AdSL as a broadband connection, for $40 a month qith a 1GB cap before it hits dial-up speed. I've got a norrible feeling now that I look at these speeds that I'm geting ripped off like the pants from a member of ManPower Australia...

What can I do to get real roadband?-

A. upgrade plans with a higher bandwidth cap
B. as Overdrive_5000 said move out of NZ or move where telstraclear Cable is.

Where in NZ are you? JdwPom?

Billy T
28-10-2006, 11:38 AM
so, I know I'm going to sound like the loser in the group here, but Xtra offered me AdSL as a broadband connection, for $40 a month with a 1GB cap before it hits dial-up speed. I've got a horrible feeling now that I look at these speeds that I'm geting ripped off like the pants from a member of ManPower Australia...

What can I do to get real broadband?-
So what speeds are you getting?

You shouldn't feel ripped off at $40 either! I was an early adopter and wanted full speed up and down. That has been costing me $70 per month with a 1GB cap but no throttling. I'm not sure what year DSL was introduced but I have been paying that price for 5-6 years or more because there was no other full-speed option on offer.

I have no idea what the per MB price was for going over my cap either because I only ever did it twice in the past, and then by a piffling 30-40 MB, but I'm about to find out. In the last week before the change to a 2GB cap I ran 700MB over my limit due to unusual business requirements. I was sending bucketloads of data overseas and downloading equivalent amounts.

Cheers

Billy 8-{)

stu161204
28-10-2006, 12:32 PM
I'm not sure what year DSL was introduced but I have been paying that price for 5-6 years or more because there was no other full-speed option on offer.

Accoding to: https://www.xtrapasstheparcel.co.nz/ & http://en.wikipedia.org/wiki/Telecom_New_Zealand#1999

JetStream came out in 1999


I have no idea what the per MB price was for going over my cap either because I only ever did it twice in the past, and then by a piffling 30-40 MB, but I'm about to find out. In the last week before the change to a 2GB cap I ran 700MB over my limit due to unusual business requirements. I was sending bucketloads of data overseas and downloading equivalent amounts.

let us know how much it is :)

wawape**s
28-10-2006, 01:03 PM
going at 3363 kbps

dont feel very, UNLEASHED

wawape**s
28-10-2006, 01:41 PM
overseas sites load very slow, not to mention 6kb torrents.

can telecom be slowing down overseas traffic?

Overdrive_5000
28-10-2006, 01:50 PM
Well the rumor going round on the internets is that there is a fault with to Go Large and everyone is getting put into the leechers pool. whether or not this is true could be another story

wawape**s
28-10-2006, 01:57 PM
when i do a speed test on the nzdsl site, i get decent results.

however when i do a test on a US server, i get 64k results.

definatley something fishy. its not even peak hours

GhostBuster
28-10-2006, 02:06 PM
Hmmm well I don't know what to make of it yet as it's early day's but just did a speed test on speednet.net and got 4166 / 710 where as before with diff ISP's i always got 3.4/3.5 and around 500 up ... maybe it might take a few weeks for the full speed to kick in? Some guy told me at Xtra that I will go faster but might take a few weeks for it all to kick in for everyone as they are rolling it out bit by bit as he said if they UNLESH it all straight away the system would fall over, true? who know's.

snoopy
28-10-2006, 02:38 PM
Well the rumor going round on the internets is that there is a fault with to Go Large and everyone is getting put into the leechers pool. whether or not this is true could be another story

I went from Adventure plan to GoLarge was getting 3325/134 on the NZADSL test now it's 725/65, better be a temporary glitch or time to change ISPs me thinks.

Also notice the IP addresses I am getting are now 125.xxx.xxx.xxx, is that the leechers pool range , maybe ?? Previously were 222 or 219.

mmmork
31-10-2006, 08:31 AM
First day or 2 with the new plan, speed up by about 400 to around 3800kbps. Now I seldom break 3000 at any time of day.

So Unleashed and unlimited = slower for me. Time to save some money & drop back a plan perhaps.

Pretty annoying when the service as advertised is complete Bullsh!t in practice.

Macas
31-10-2006, 07:59 PM
Defiantly not. I was on a 2mbps/128k plan with Slingshot and it seemed to be reasonably ok. I was happy with the speed for the internet and xbox 360 live was alright,(was a little lacking but was more than playable). I then changed to the "unleashed" plan, with Slingshot of Max/max. Well since then I have had nothing but fustration. MY connection speed hasen`t improved at all, if anything it is slower an fluctuates form 6k to 1500k and that as high as its gone.Xbox live even disconnects it`s that bad and I can`t even play on live. Have been trying to contact Slingshot customer service and technical support for two days and after spending over 30 minutes on the phone each time I get disconnected. I realise that some things are out of an ISPs control but "man is wearing thin"

I will keep trying or may possibly change ISP
Please don`t get me started
Can`t help but think "unleashed", " been sold a dummy."

p5t5r85nry
31-10-2006, 10:21 PM
I was on the XTRA 2mbps/128kbs plan. However the actual download/upload speeds that my modem reported were 2.56mbps/160kbs. XTRA advised me that they set the speeds slightly higher than the plan stated to allow for Internet Traffic jams (or something like that).

This week I changed to the new "Go Express" plan which is meant to be maximum upload and download. Now my modem is reporting 5.7mbps/768kbs.

It does seem faster, but not blazingly so. I am wondering though if the modem is limiting my upstream speed? I have the old Nokia M1122, which I have had for approx four years? Below is a copy of the main page. Can anyone tell me if the M1122 limits the upstream to 800kbs? Should I upgrade my firmware? Could I get faster upload speeds with a newer modem? Thanks.

DSL status: OK (upstream 768, downstream 5696 kbit/s)

PPP status: OK (VCC1)

Ethernet status: OK (10Base-T)

Uptime: 0 days, 14h 52m 25s

SW boot version: Bxxxx110.R01
SW appl. version: Gx1x2230.R04
HW version: T66280.01 B

p5t5r85nry
31-10-2006, 10:34 PM
I have just run eight speed tests at nzdsl and that site reports my download as 4.7mbps and the upload at 630kbps.

So these readings are lower than what the modem is reporting?

Terry Porritt
01-11-2006, 09:26 AM
Go Large is definitely not unleashed...yet. Telecom are just a bunch of absolute no-hopers!

I changed from Adventure plan to Go Large on 26 October.

At 7.15pm Friday 27th the Go Large plan kicked in.

The first thing I noticed was my IP address was now in the range 125.236.xxx.xxx, and the modem management software said the modem was connectiing about 1000Kbps faster at around 5200Kbps, sometimes up to 6000Kbps.

Using Xtra's speed test said I had around 3500Kbps download, but international data transfer was only erratically around dialup speed, varying from below dialup speed to 2 or 3 times.

Eventually I emailed Xtra to ask what was going on, but after no reply for a day, I phoned the help desk, where initially they said there was no problem and rabbitted on about the speeds being cut if the download was exceeded etc etc,
I said come on, that's nonsense, I have only downloaded about 50MB in 2 days, Go away and find out whats up.
So he did, and came back with the info they have a problem.


Yesterday morning, I saw my IP address had changed to 219.89.xxx.xxx range, and international download speeds had shot up to around 2000Kbps or so.

However that happy state of affairs lasted only for a few hours, it was back to IP 125.236.xxx.xxx and dialup speeds for international stuff.

That's how it is now.

I only went to Go Large because it is $10 a month less than Adventure.

gibbonz
01-11-2006, 12:36 PM
How do we get our frustration accross to the public in general?
Telecom always have an answer to cover their ass! "you are to far away from the ..whatever" their is no service to allow faster...
I live 1.5km from the centre of Palmerston North and CAN NOT GET CALL WAITING! to old to whatever.... yeh right.
Thei is a job for the Commerce Commission with false advertising
Users unite..... frrrustrated AS

Master_Frost
01-11-2006, 01:03 PM
My speeds are slightly faster - between 3.8 and 4.2Mbps but I cant seem to get a torrent to go at more than 30kBps which is pretty frustrating. And I'm talking about non peak times here.
Somehow I have still used close to 4GB, which is funny because I have not managed to download anything yet (other than several unicycle videos)


These people quoting torrent speeds make me laugh, as I know many are using crappy PUBLIC trackers where the maximum speeds are around 30-50KB/s, on any ISP or in any country due to everyone limiting there up speed lol.

Quoting torrent speeds without knowing AT LEAST if you are using a public or private tracker is pointless!

wawape**s
01-11-2006, 02:52 PM
Im on the go large plan, and from speedtest.net,

my speed test to an auckland server is about 3167kbps,

but to Los angeles it about 1200kbps. so that would be my realistic speed right? since im looking at oversea websites and downloading from overseas servers.

right?

Terry Porritt
01-11-2006, 03:30 PM
Im on the go large plan, and from speedtest.net,

my speed test to an auckland server is about 3167kbps,

but to Los angeles it about 1200kbps. so that would be my realistic speed right? since im looking at oversea websites and downloading from overseas servers.

right?

That speed sounds ok, I just got 286Kbps from LA using speedtest, but 757Kbps from speakeasy.
Over the last few days speedtest was giving me optimistic speed readings compared to speakeasy to the same cities in the US

The acid test is downloading a reasonable sized file.
This morning from a NY site, a Real Audio file was downloading at around 20-60Kbytes per sec, the same file just downloaded at around 100KBytes per sec, but the speed was up and down. It is not what I'd call blazing, and much slower than I had been getting on the Adventure plan.

Telecom have a problem, it has been discussed on geekzone amongst other sites.

What gets me is that Xtras network status says there is no problem with the network, neither have the frontline helpdesk staff been briefed on the problem.

Erayd
01-11-2006, 04:21 PM
These people quoting torrent speeds make me laugh, as I know many are using crappy PUBLIC trackers where the maximum speeds are around 30-50KB/s, on any ISP or in any country due to everyone limiting there up speed lol.

Quoting torrent speeds without knowing AT LEAST if you are using a public or private tracker is pointless!
That was why I linked to the Knoppix 5.0.1 DVD torrent earlier (a lot earlier) in this thread - yes, it's a public tracker, but it's also one with consistantly high performance and a lot of seeders; so should be an excellent test of bantwidth. On that torrent, I typically get as fast as my line can handle (~2.23Mbits/sec).

wawape**s
01-11-2006, 07:29 PM
im back into the naughty pool with the 125.xxx.xxx
i think so is everyone

telecom seriously needs to get this sorted out

Terry Porritt
01-11-2006, 07:55 PM
im back into the naughty pool with the 125.xxx.xxx
i think so is everyone

telecom seriously needs to get this sorted out

Right, they do indeed, it has been 5 days now since we were supposed to have blazing internet. It is pathetic that they didn't get it right first time. It is even more pathetic that they have not yet publicly acknowledged they have a serious problem.

Here is an extract from an email I received from them today in response to my complaints:

"I have escalated your issue to our broadband technical support team. They have the diagnostic tools to investigate your issue and provide the necessary support to help resolve your issue. As this is a new product to the market we are receiving a large number of emails from our customers. Please note it make take up to 7 working days for a response from our broadband technical support team."

This is why I say they are a bunch of no-hopers.

It isn't my issue, which they repeat 3 times, it is their problem, and their email suggests that they are unaware that it is affecting many if not all, on the Go Large plan, though they do admit to receiving many emails.

Just taking a speed test using New Zealand sites doesn't give the true picture, it is the international connections that are down the tubes.

phylip
02-11-2006, 12:15 AM
Right, they do indeed, it has been 5 days now since we were supposed to have blazing internet. It is pathetic that they didn't get it right first time. It is even more pathetic that they have not yet publicly acknowledged they have a serious problem.

Here is an extract from an email I received from them today in response to my complaints:

"I have escalated your issue to our broadband technical support team. They have the diagnostic tools to investigate your issue and provide the necessary support to help resolve your issue. As this is a new product to the market we are receiving a large number of emails from our customers. Please note it make take up to 7 working days for a response from our broadband technical support team."

This is why I say they are a bunch of no-hopers.

It isn't my issue, which they repeat 3 times, it is their problem, and their email suggests that they are unaware that it is affecting many if not all, on the Go Large plan, though they do admit to receiving many emails.

Just taking a speed test using New Zealand sites doesn't give the true picture, it is the international connections that are down the tubes.


this is rubbish before i went to go large i was getting around 1.5 -2 mb/s
now im lucky to get 500kb/s my average is 300

BigAl_nz
02-11-2006, 04:47 AM
Ihug have upgraded me. I connection to the exchange at 7.1Mbit/s.

At 5:30 in the morning I get 6072 d/l and 132 u/l which is fine - but I have done the same test during the day and might only get 1500 d/l!!!

Telecom are just trying to rape everyones customers, so I am gonna hang in with Ihug for a while - even if their new plan does sux!

Master_Frost
02-11-2006, 02:32 PM
That was why I linked to the Knoppix 5.0.1 DVD torrent earlier (a lot earlier) in this thread - yes, it's a public tracker, but it's also one with consistantly high performance and a lot of seeders; so should be an excellent test of bantwidth. On that torrent, I typically get as fast as my line can handle (~2.23Mbits/sec).



I appreciate what you are saying, and yep that torrent was fast. Got it up to nearly 900KB/s before I terminated it (cable). This also looks like a legal torrent?

Its more the pirate public trackers I was referring to where most users limit there speeds to something like 3KB/s therefor even 500 seeders with 400 lechers can still be very slow. These sites are usually readily found using Google.

I was not specifically referring to you, just used your post to quote from, there are also many other quoting torrent speeds not only in this thread, with no indication of source which is the pointless part.

wawape**s
02-11-2006, 03:53 PM
so are u go largers still on 125.xxx.xxx?

i am..........

Terry Porritt
02-11-2006, 04:56 PM
so are u go largers still on 125.xxx.xxx?

i am..........

I am indeed, despite powering down the modem several times today to get a new IP.

To boot, at the moment at Xtras' site:
http://www.jetstreamgames.co.nz/speed/1MB.html

I'm only getting 1372Kbps; about 15 minutes ago it was only 700Kbps odd.

I've sent another email to Xtra, just to be a persistent pain in their backsides.

Edit: And at Speakeasy:
http://www.speakeasy.net/speedtest/

I'm getting only 232Kbps with the New York server, which is only 4x dial up speed.

leper0666
02-11-2006, 05:00 PM
ive still got a 125 ip

glad xtra admitted to the problems for a change

trinsic
02-11-2006, 07:42 PM
If I am not mistaken you are meant to be in the 125 range ip.

Lets go swimming, don't forget your paddles (3news+boat+dingy+no oars).

mxpress
02-11-2006, 07:53 PM
For me, it is a total joke. I used to get about 1915Kbps, but now since the "taps have been opened and i've been 'upgraded" to 'Go large', i have the slowest transfer rate i have ever had in 7 years of broadband! I have been on to xtra and just get the total run around. I have neighbours who have exactly the same problem as me. All was fine until last saturday. Bugger Clear and who ever it was that made telecom open the taps in the first place! Telecom must have known that there were going to be problems and there sure as hell are. I am in New Plymouth by the way. I was in Takapuna on Sunday, and a friend's connection was the same as mine, 700 - 900 Kbps.
Total crap, wish it was possible to turn back the clock to before all this started. In the evenings now, it's so bloody slow i just give up. I hope there is some sort of compensation for this, after all, we are paying for a service that we are simply not getting.:mad: Look at this from a couple of minutes ago
Last Result:
Download Speed: 890 kbps (111.3 KB/sec transfer rate)
Upload Speed: 107 kbps (13.4 KB/sec transfer rate)
It's just a bloody joke and I have only downloaded an average of 200 megs per day so haven't been put in the naughty boys pool!

Andy T
02-11-2006, 07:58 PM
So what is everyone going to do about Xtra's unleashed problems? Like many others, I was on Adventurer getting average dl of 2,000kbps and 3,300kbps off peak with which I was generally satisfied. However, lured by 7,600kbps and $10 less per month I opted for the change - and regretted it ever since. I now grind along at 300 to 400kbps with perhaps max double that at best off peak. Is the problem one that can be resolved? Was it a con trick? Do we stop paying until Telecom perform reasonably under the contracts we all have with them? Its a week now since Telecom unleashed this havoc which leads me to think that if it could have been solved it would have been solved by now - which leaves me with a strong feeling of having been misled.

Terry Porritt
02-11-2006, 08:28 PM
Telecom are just not being up front, it's a repeat of the Telecon Ad again:

http://www.youtube.com/watch?v=f8aMzu6QAcU

".......they know we are not being straight up....." (Gattung)

I expect no one has the guts to go to her and say "we stuffed up large".

The help desk people seem to know stuff-all.

However if you are on Go Large, the download bit rate is far slower than the playing bit rate for most youtube videos, so you may not be able to view them properly.
My favourite youtube "1920s site" is almost unwatchable now.

Yet they are still showing their unleashed blazing TV ads where they seem to have a cesspit emptying truck and do something to a sewer manhole cover. We all know whats flowing down below that cover.

This was the brilliant speed test at 7.53pm tonight:

http://www.imagef1.net.nz/files/Speedtestmeter.jpg

It's whats flowing under that Xtra manhole cover :)


Edit: I'll be emailing that jpg to them, that is if they accept attachments.

leper0666
02-11-2006, 08:38 PM
need to push for free Boardband till its sorted
i am paying for a "Unleashed" connection not "DialUp Unleashed"

wawape**s
02-11-2006, 08:55 PM
If I am not mistaken you are meant to be in the 125 range ip.

Lets go swimming, don't forget your paddles (3news+boat+dingy+no oars).


isnt 125 for the naughty pool only?

Master_Frost
03-11-2006, 10:17 AM
isnt 125 for the naughty pool only?

A lot of people "appear" to have been put into the naughty pool by default.


All this complaining is kind of stupid, I assumed there was going to be at LEAST 2-3 weeks turmoil before the larger problems are ironed out (if they ever are I mean).


Personally I think what you are experiencing now it close to it, but I reserve judgment at least until another week.

Rob
03-11-2006, 01:14 PM
Since changing from Exploere to Go Large on 27 october my speeds have decreased to an average of 1.043 Mbps down and 120 kbps up. Today, however, they are only averaging 398.6 kbps down!

Telecom finally admitted to me, as they appear to have to some members in this forum, that there is a problem with Go large but ' that they are fixing it'. When I asked when they would not comment nor would they when I suggested a pro rata refund equal to the difference between my plan and dial up until such time as it was fixed.

I find it interesting that Telecom's share price has risen steadily since they had 'in confidence' discussions with the select committee. Does this fortell a complete shafting yet again of the long suffering consumer?

Rob

GhostBuster
03-11-2006, 01:38 PM
OK I'm with Xtra Max/max speed my speeds are 4.0/4.1 down between 650/700 up is this good? I am thinking of going to Orcon for max/max speed not so much for the price , however $20 less is a bonus but because they have interleaving off as I do ALOT of VOIP calls, and Orcon have interleaving off , would my speeds be say a little bit better and also would it make a difference for VOIP calls with interleaving off?

Thank you everyone.

and have a gr8 weekend all! :)

Terry Porritt
03-11-2006, 02:06 PM
OK I'm with Xtra Max/max speed my speeds are 4.0/4.1 down between 650/700 up is this good? ...........:)

You are just trying to make us green with envy :)



All this complaining is kind of stupid.....

Well, you are entitled to your opinion as much as anyone else, but for me. being downgraded to essentially dialup speeds most of the time, is a justified cause for complaint, those responsible should be sacked forthwith:

http://www.imagef1.net.nz/files/Speakeasytest.jpg

Especially after all the Telecom hype of unleashing and blazing internet speeds, quote:

"Xtra Broadband unleashed!

Xtra Broadband has unleashed a brand new plan line-up. Blazing download speeds are now available on all of our plans and we're also introducing the Go Large plan - maximum download speeds, unlimited data usage and all the Internet you can handle."


Edit: my total download for 6 days is 780MB, I dont P2P, I have no idea, or little idea what 'Torrent' is, so no way can I be called 'a naughty boy' :) :)

trinsic
03-11-2006, 02:23 PM
Well if 125.* is the IP Pool then everyone has started off in it for a little preview of what to expect when you download too much :)?

But I still get the same speed on my line which isn't that great. It used to go upto 2mbps but half that in recent months. So so sad :(

alisam
03-11-2006, 02:51 PM
On 27 Oct 2006 I cut over to Go Express (Max/Max) and went
from EXPLORER PLAN: Up: 119, Down: 2123
to GO EXPRESS PLAN: Up: 88, Down: 4411 (Modem says 800/5248)

At this stage I was a little worried about my upload speed and it fluctuated between 74 and 161.

However, after taking daily speed test readngs from the NZDSL site since the 27 October, I am constantly getting:

Up: 600, Down: 4250 (Modem says 800/5056)

I must admit I can tell a difference.

wawape**s
03-11-2006, 07:13 PM
from my DSL-502T modem,

i click, status and then, ADSL, and it tells me my downstream is 4032,

now this never changes, so does this mean its the fastest my line will go?

i presume so

paulw
03-11-2006, 08:06 PM
OK I'm with Xtra Max/max speed my speeds are 4.0/4.1 down between 650/700 up is this good? I am thinking of going to Orcon for max/max speed not so much for the price , however $20 less is a bonus but because they have interleaving off as I do ALOT of VOIP calls, and Orcon have interleaving off , would my speeds be say a little bit better and also would it make a difference for VOIP calls with interleaving off?

Thank you everyone.

and have a gr8 weekend all! :)

I'm on Orcon and I just did a Skype test call to my work number. Since Orcon turned off interleave VOIP is far better than it was. Local calls NZ terminating PSTN calls now are usable where as before it was usless and only good if there was a terminating switch in the country you were calling.. i.e USA..

GhostBuster
03-11-2006, 08:50 PM
I'm on Orcon and I just did a Skype test call to my work number. Since Orcon turned off interleave VOIP is far better than it was. Local calls NZ terminating PSTN calls now are usable where as before it was usless and only good if there was a terminating switch in the country you were calling.. i.e USA..



Hi and thank you Paul for your reply, and thats great news! But what are your speeds like on average? You can pm me if u wish. and also do you get any drop outs with interleaving off?

Thanks again.

TheRascal
04-11-2006, 12:32 AM
Well Mr Bayswater, I guess anyone as close to an exchange like you and paying a premium rate is going to enjoy a consistant rate, but hey, is the speed you are getting the max theoretical ?

mxpress
04-11-2006, 08:25 AM
Here is my latest speedtest from 9am Saturday.
Download Speed: 596 kbps (74.5 KB/sec transfer rate)
Upload Speed: 119 kbps (14.9 KB/sec transfer rate)

I honestly feel like tearing my hair out in frustration. Why haven't the press or TV got a hold on these speed problems and made a public issue about them? How can telecom charge for a service that they are clearly not giving? I'd be happy to go back one week ago when I was getting 1915Kbps and 170Kbps. I was content with those figures. Now, I might as well be back on dial up.

presso
04-11-2006, 08:29 AM
i am just curious , i am currently on the adventure plan , that is what my usage page shows , i am due for a billing day on the 10th of this month is this when my plan changes over to the new ones and if so what plan does it change over to , can sombody shed some light on this for me.

Terry Porritt
04-11-2006, 08:51 AM
i am just curious , i am currently on the adventure plan , that is what my usage page shows , i am due for a billing day on the 10th of this month is this when my plan changes over to the new ones and if so what plan does it change over to , can sombody shed some light on this for me.

You should have had an email from Xtra telling you that your new plan will be.....Adventure :)

So for existing customers on that plan who do not opt to change, that plan will continue.

There is now no option to join that plan. Those of us who changed to Go Large, for whatever motive, have now burned their boats, there is probably no way of going back.

Out of interest what sort of speeds are you now getting with Adventure, for the Xtra speed test and internationally, say using Speakeasy.net?

presso
04-11-2006, 10:31 AM
will check on my connection speeds soon , Just wondering why the go large plan is no good ??? from looking at the plan's its about the best one suited for me , abit the 128k upload stream.

Just tested my speed , and is the following at 11.29am

with xtra test is

Your line speed is approximately 3293.4 Kbps or 403.6 K bytes/sec

with the speak easy test is

download = 2033kbps
upload = 112.kbps

Terry Porritt
04-11-2006, 10:46 AM
Those speeds are really good, that's more or less what I was getting on Adventure.........oh that I had stayed on that plan, but the temptation of paying $10 a month less was too great :)

I had expected the speed to stay about the same on Go Large, unless the fair usage was contravened.

My advice would be to stay put with Adventure, at least until Telecom come up with some official statement as to what they are playing at.

presso
04-11-2006, 10:56 AM
i am just wondering what is wrong with the plan , has it decreased your speed , are you close to the exchange , is it because its dropping people into the naughty group or what ever it is , Just curious on all this.

Term_X
04-11-2006, 11:06 AM
After being on wireless for 2 years ( and having none of the constant problems i always hear dsl customers complaining about :cool: ) I decided to give dsl a go again to see if my area has been unleashed!. My speedtest results as below. Speedtest taken 15 minutes ago.

Last Result:
Download Speed: 3216 kbps (402 KB/sec transfer rate)
Upload Speed: 579 kbps (72.4 KB/sec transfer rate)


Below is the info in my 502T Router

Max Tx Power -38 dBm/Hz <---- is this good or bad?

Downstream - SNR = 12db, Line Attenuation = 54db, Data Rate = 4320kbs
Upstream - SNR = 13db, Line Attenuation = 31db, Data Rate = 704kbs


Ihug Max/Max Plan

Live in Nawton, Hamilton, im wondering how far i am from the local exchange? I managed to get 500kBs constant over an hour on a torrent last night.

Being that im over 3.5MB speed im assuming the local exchange has been "unleashed". Ive gone straight on to this plan, last time i was adsl was early 2004 and i was on a 256k plan i think.

Cheers!

Term X

Terry Porritt
04-11-2006, 12:20 PM
i am just wondering what is wrong with the plan , has it decreased your speed , are you close to the exchange , is it because its dropping people into the naughty group or what ever it is , Just curious on all this.

I think that is the question everyone wants the answer to, but Telecom are refusing to say. The rumour is that the 125.236.xxx.xxx IP address range is for the naughty boys, into which everyone has been put. It is also interesting that the allocated IP address seems to change fairly frequently as compared to when on the Adventure plan when it could last for days on end.

Just for a few hours one day in the week, we had an IP address in the range 219.89.xxx.xxx and speeds both national and international, well at least for me were similar to your speeds, ie 3574Kbps on Xtra speed test and 2389Kbps on Speakeasy. But that only lasted a few hours until we were switched back onto 125.236.xxx.xxx range.

When I say "we", I mean me plus others saying the same more or less on Geekzone and on PressF1.

Edit: distance from exchange, I dont know exactly, but there is a roadside cabinet 500metres away in one direction, and another 900 metres away at the other end of the road.
My modem reports connecting at 5920Kbps, sometimes a bit more, sometimes a bit less, but generally over 1000Kbps more than when on adventure.

presso
04-11-2006, 12:56 PM
hell all this does not sound good at all , think i will stay on what i am until all these issues are resolved , thanks for the heads up and the info

presso
05-11-2006, 08:00 AM
I am just wondering if its worth looking at the 79.95 plan then , its a jump of $20 a month to what i am on at the moment but i would get full upload speed which i would find very handy as i own a website and i am constantly working on it and would be so so much faster being able to work on things via ftp at more than the average of 160kbps i currently get , also an extra 5 gig of data which i may or may not use , dout that i would go over that as 15gig would be more than enough for me. Trouble is if i change over to it am i going to get a speed increase or am i going to drop in speed. I could always ask them to note in my file that if my speed decreases then i am to go back on the plan i am on at the moment. Well just a thought anyway.

Note : I am just wondering if the connection i am currently getting via my router is the new speed at the exchange or would not notice a higher connection until plan is changed over. I remember when when went over to the 3.5 that i noticed the connection speed had gone up but i could not use it until my billing plan rolled over.

leper0666
05-11-2006, 08:44 AM
tomorrow is my billing date so ill see if it makes any difference what so ever

O_o
05-11-2006, 10:41 AM
Current Speed (Xtra Speedtest)

# Download time: 17.485 seconds
# Size of file: 520 Kilobytes
# Estimated line speed: 242.7 (kilobits/second)
# Estimated line speed: 29.7 (kilobytes/second)

Xtra Go Large Plan.

4th day into new billing month.

***?!:waughh: :help:

Also, according to Xtra's Usage Meter I have only used 0 MB :eek: But, I have downloaded about . . . 3GB?


Network Status

Current Status
There are currently no known problems with the Xtra Network.

^ Right.

Erayd
05-11-2006, 10:50 AM
At first, speeds were brilliant (Go Large). Now, over the last few days, downstream speeds have dropped to around 300kbits/sec, with a maximum of about 500kbits/sec. I phoned them and now they're getting me to test on the jetstreamgames user id as well - no change in the speed. I used to get around 2.2mbits/sec - that's as fast as the line can handle.

Terry Porritt
05-11-2006, 11:14 AM
At first, speeds were brilliant (Go Large). Now, over the last few days, downstream speeds have dropped to around 300kbits/sec, with a maximum of about 500kbits/sec. I phoned them and now they're getting me to test on the jetstreamgames user id as well - no change in the speed. I used to get around 2.2mbits/sec - that's as fast as the line can handle.

That's what gets up my nose, what on earth do they think will be achieved by getting you to do speed tests, it's just fobbing you off for a while.

They know they have stuffed up, they know that Go Large is not working, I wish they would just come clean.

For interest, a jetstreamgames test just gave me 151Kbps download speed :(

That will be yet another screen capture I will be flooding them with :)

leper0666
05-11-2006, 11:23 AM
i know my line can go full speed cause i DLed a demo off xtra at 900KB/s
that was on the first full speed day
but since then its been more like 100KB/s

but they still have you on about "Thats all you line can handel"
sif!

kadillackid
05-11-2006, 11:30 AM
Since "go Large" my speed has gone down to 32.9 kbps to 77 kbps ......119 seconds to download the 520kb file on the Xtra Broadband test page......help desk says experiencing problems ...only thing they can do is put me on another plan with the 2GB cap...***???.......the green box is across the road from my house and was all fine before my plan was changed....Thanks Xtra :confused:

leper0666
05-11-2006, 11:35 AM
an exchange is not a small box on the side of the road

its usuly a old building
cant fit an exchange in a small box
Ta

SurferJoe46
05-11-2006, 12:10 PM
I used your test (http://www.nzdsl.co.nz/module-Speedtest.phtml) and got this:

Download: 700 kbps
Upload: 296 kbps

And yet my Verizon test (http://infospeed.verizon.net/speedtest/speedtest500k.asp) reveals this:

Download: 3462 kbps
Upload: 1998 kbps

CNet gives me this: 99512.2 kbps (something's funny there!)



Whatsmyspeed (http://whatsmyspeed.org) gave me this:

Your current bandwidth reading is:

1.04 Mbps

which means you can download at 132.86 KB/sec. from our servers.

I know that my speed is down a lot lately with the twisted pairs being all messed up and such...hopefully they will be the new FIOS cable in here for some real speed.

BTW: Verizon lowered my rates again to almost nothing for the time they have had this messed up......



I think it's that old 120/240 volt problem again.....

wawape**s
05-11-2006, 01:31 PM
i get 3.5mbit speeds on new zealand server tests but 300kbps on US servers.

thats the problem

Terry Porritt
05-11-2006, 01:55 PM
an exchange is not a small box on the side of the road

its usuly a old building
cant fit an exchange in a small box
Ta

That is true......but.....the roadside cabinet is likely to be fitted with ADSL equipment.

When my area was ADSL enabled, Telecom said that "Brown Owl Exchange" had been enabled and I could now go onto broadband (128Kbps then), but we have no Brown Owl exchange afaik, just a roadside cabinet at Brown Owl which is just about 900 metres away.

Again afaik,Upper Hutt for example has just one central exchange in Trentham, but lots of cabinets around the area.

http://www.wlug.org.nz/DSLAM

leper0666
05-11-2006, 02:22 PM
i see
im still learning how the telecom network works

guy i work with used to work for telecom
for 20 years
i always ask him lots of questions Lol

Erayd
05-11-2006, 03:21 PM
Have now reached earth-shattering speeds of 40Kbits/sec - yes that is Kbits, not KBytes - slower than dial-up. Suffice to say that I'm very unhappy and XTRA is now refunding me.

presso
05-11-2006, 03:22 PM
hahahah , oh well this will be interesting i guess , I just rung telecom and have asked for my plan to be changed over to the pro plan , Thanks to the heads up from everybody here i have stayed right away from the go large plan , Yes i know its quite a bit more money but if i have no problems then all will be good , well cross fingers anyway. I asked them to note down in my file that i have requested that should my change over create adverse reactions ie speed drop etc then i am to be put back onto the plan that i am currently on , And it may seem a a little strange i also recorded the whole thing in case telecom say they have no record of this. Anyway i asked if there were any problems with the pro plan and she said she has not heard of anybody complaining about it and so i asked what about the go large plan and she said oh i think everybody is complaining about it and she also said she was one of them and she was not impressed either.

Lets see what happens on the pro plan , i will report back after the change has taken effect and we will see what the speed increase is if any.

presso
05-11-2006, 03:39 PM
hmmmmmmmmmm , i only just rung them like 20 mins ago and my plan is already changed , reset the router and now am getting this

DS Speed 4192 Kbps US Speed 480 Kbps

ds speed is about the same as before but us speed has gone up from 160 to 480 , still one hell of a long way off of expected upload speed.

presso
05-11-2006, 05:34 PM
ok so the plot thickens , have changed modems to a newer better one and am getting one hell of a good connection to the exchange , and out of intrest thought i would let loose a torrent and see how things fair , 36 seeds and 89 peers and i am getting 680kb/s yes you read that right look at that bugger fly , intresting to say the least , well at least its good for me i guess.

leper0666
05-11-2006, 07:33 PM
man i hope it dont come down to needing a new router :(
im still in need of a graphics card and big HD

lance4k
06-11-2006, 09:56 AM
i am getting 34KB per second download speed on go large:((((. I used to get 100-400KB per second.

KiwiTT_NZ
06-11-2006, 10:21 AM
I have also dropped to the same speeds as Lance4K.

It sucks.

SurferJoe46
06-11-2006, 11:40 AM
I noticed about a 12% increase in speed when I took my phone line out of the surge protector.

Hmmmmmmmmmmmmm.:confused:

Hitech
06-11-2006, 11:45 AM
I have rebooted my router three times today, all weekend it was on 4100 data rate and today it has gone up three times from their up to 4800 my speed is also getting closer and closer to 4mbps on speed tests using both xtras speed test and nzdsl speed test.Maybe telecom are getting their act together and about bloody time to.

Hitech
06-11-2006, 11:48 AM
The latest test i did came up to 3.9mbps on xtras speed meter i wonder how long before they pin me back.

Rob
06-11-2006, 03:25 PM
I have posted before to say that after I changed to Go Large on 28 October (I was previously on Explorer) my download speeds dropped by more than half.

I have been having hassles with Xtra since 30 October when they suggested I keep a record of my speeds. They could find no solution by the weekend so I decided to change to Go Express. What a difference!

I am back to my previous speeds (I am on a Conklin at the local box so unlikely ever to exceed 2.0 Gps).

Here are the figures:

Go Large averaged 976kbps down/120kbps up
Go Express averages 1785 kbps down/690kbps up

Sure if I exceed the 2Gb data cap I get throttled back to dial up. Most of the time on Go Large I was not much faster than dial up anyhow!

So I await with interest postings on this forum to find out when Xtra has solved the Go Large problem. If you read their fair use policy and traffic management policy you have to conclude its all a big con although I see it seems to give good (but scarcely 'unleashed') speeds to some of you.

For the same price Go Express is the better deal for me.

Rob

Vallis
06-11-2006, 03:57 PM
I'm having a chat with someone from the news media tomorrow about this mess, I'd appreciate any knowledgable feedback. Contact me via email. alan at mistywindow dot com.

Since changing to Go Large from Pro Advanced my download speed has been pathetic. Usually not much faster than dial-up.

From a time suspiciously close to the day when I assume my plan changed, my connection slowed to a crawl. Not on SOME downloads. On EVERYTHING.
Not SOMETIMES – all the time. Weekdays, weekends, day or night.

Xtra's speedometer shows a much higher speed than I'm getting on actual downloads.

phylip
06-11-2006, 05:58 PM
i was sick of it so i paid the xtra (no pun intended) and went from go large to pro
after turning my router off for ten minutes then restarting
i was back up to my ususal speed around 2010kb/s at 630 pm
from the nzdsl website
the guy i talked to from xtra said to stay with pro for about a month untill they have ironed out some of the problems then change back to go large
when i told him i was only getting 20 kb/s on go large he actually sounded shocked and said that even he would not pay for such rubbish speeds

Rob
06-11-2006, 08:08 PM
I have just received this email from Xtra (having just decided to switch plans from Go Large to Go Express).

'Thank you for your email sent 3 November 2006 regarding your Broadband.

We are in the process of fine tuning the new plans, this may take a few weeks to be completed as we are still moving customers on to the new plans.

Please bear with us as this in being done.'

So just bear in mind that some of you who are experiencing (much) less than expected will have to be patient. And will they refund you?

Rob

Vallis
07-11-2006, 06:12 AM
The squeaking axle gets the grease. This very morning I appear to have a significant increase in broadband speed. Perhaps I’ve been moved out of the leechers’ pool.

Here’s what happened:

I called Xtra’s Helpline a week or so ago because I’d had at least three “loss of service” incidents. When I asked about the slowness of downloads on the unleashed (?) Go Large plan, the helpline desk person implied that there was no problem – it must be at my end.

When I pressed the point and made it clear that I was technically knowledgeable, he admitted that there is a problem with too much demand and said that it would take a few weeks to sort out. Probably when people get over their new found freedom.

I was irritated by the fact that they were trying to keep the lid on this so I contacted them by email.

In reply they suggested that I use their speedometer to test my speed. I did and my connection tested out as perfectly acceptable.

I then informed them that this was irrelevant – no matter what their speedometer says, my downloads are all excruciatingly slow. They’re using a different lane on the motorway for the test.

In an email yesterday they claimed that it’s not their problem and blamed the Internet at large.

When I again made it clear that I’m not an IT nitwit, they admitted that there is a problem with congestion.

What I find really infuriating is that if they admitted to their customers that there’s a problem and sent the affected Go Large subscribers an email explaining that it would take a few weeks to settle down, then most people would be satisfied.

But no, they have to run the big cover-up. Using typical Telecom dissembling tactics they deny that there’s a 10 ton gorilla sitting in the corner.

Now the question remains, will this settle down, or have they bitten off more than they can chew by giving unlimited downloads to all the music and video pirates in the country?

Erayd
07-11-2006, 02:05 PM
Ha well I'm out of it for now - after much argument, they've put me on the pro plan for a month with an additional $30 credit so that I don't have to pay the difference (in other words, the $80 plan for $50).

Now I just hope they fix the plan, because a (working) go large plan is what I actually want.

Hitech
07-11-2006, 02:08 PM
You might think again since the announcement today of telecom restricting the go large plan at peaktimes to 200 mb an hour and 2 cents for every megabyte after that.

Erayd
07-11-2006, 02:23 PM
Has it been announced? If so, where?

trinsic
07-11-2006, 02:45 PM
Not yet only on news websites.

alopes
07-11-2006, 03:40 PM
Yesterday i decided to do an independent test to check and see if what batelco was saying war right. So i went to the following website
http://www.testmy.net and was surprised that there was a siginificant change in the speed. it was actually the best speed in NZ on the day.

leper0666
07-11-2006, 06:37 PM
anyone unleashed yet? lol
had speed pick up a little for a couple days
now cant DL anything

40Meg drivers update = 15 - 20 minutes!
and thats my best DL so far

stu161204
07-11-2006, 06:43 PM
http://pressf1.co.nz/showthread.php?t=73968

lance4k
08-11-2006, 12:21 PM
omg guys i still downloading at 30KB per second or under. my browsing is very very slow also. it's not even peak hours right now. man the go large plan is still not fixed yet.

JasonEdward
08-11-2006, 02:36 PM
I'm not with telecom but my ihug BBand speed is very very erratic - at peak times it is sometimes little faster than average dial-up.

Is ihug having Telecom-related problems?
Cheers

Fishy
08-11-2006, 06:00 PM
My Go Large IP changed to 125.238.xxxx.xxxx

annie
08-11-2006, 06:51 PM
Our download speed is about the same, sometimes a little slower, no significant increase at any time.
Our upload speed however has certainly gone down to 128 or thereabouts.
Very annoying, since we got this polite letter from Xtra offering us a new account with greater limit, greater download speed, but (specified but not mentioned in the text) lower upload speed. Since we wanted to use Skype, we didn't take the offer up - and guess what, a month later we were told we were going onto the new plan anyway since the old one was being withdrawn.

kadillackid
08-11-2006, 08:31 PM
My Gobarge Plan
Your connection is: 60 Kbps or 0.1 Mbps
You downloaded at: 7 kB/s
You are running: 1 times faster than 56K and can download 1 megabyte in 146.29 second(s)
Member Ident: CompID:1148488368846
Test Time:: 2006/11/08 - 1:22am
Test Browser and OS info: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1)
Test ID: 8VT1J4QAK (if this is a screenshot go to testmy.net to see if this is fake)
Diagnosis ^info^: May need help : running at only 2.78 % of your hosts average (net.nz)
This was tested from a 579 kB file and took 78.828 seconds to complete :waughh:

wawape**s
08-11-2006, 10:25 PM
Our Response 08/11/2006 03:42 PM
Hi David

Thank you for your email.

Please be assured that we are investigating this issue. But as you can imagine this is quite a complex matter and we cannot fix the problem overnight. We are in the process of collecting information from customer on the Go Large plan who are affected by this slow speed issue.

We sincerely apologise for the inconvenience and we appreciate your patience in this matter.

Your reference number is xxxxxxxxx.

Best Regards,

Broadband Team
ADSL_Helpdesk@telecom.co.nz

Dak
08-11-2006, 10:26 PM
It's crap and thats all there is to it, we've be conned AGAIN.

Your connection is: 1064 Kbps or 1.1 Mbps
You downloaded at: 130 kB/s
You are running: 19 times faster than 56K and can download 1 megabyte in 7.88 second(s)
Member Ident: CompID:2037230509404
Test Time:: 2006/11/08 - 3:19am
Test Browser and OS info: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04320)
Test ID: 32UTW7O0M (if this is a screenshot go to testmy.net to see if this is fake)
Diagnosis ^info^: May need help : running at only 81.16 % of your hosts average (co.nz)
This was tested from a 2992 kB file and took 23.031 seconds to complete

wawape**s
08-11-2006, 10:38 PM
:::.. Download Stats ..:::
Download Connection is:: 1477 Kbps about 1.5 Mbps (tested with 1496 kB)
Download Speed is:: 180 kB/s
Tested From:: http://testmy.net/ (Server 2)
Test Time:: 2006/11/08 - 3:32am
Bottom Line:: 26X faster than 56K 1MB Download in 5.69 sec
Tested from a 1496 kB file and took 8.297 seconds to complete
Download Diagnosis:: May need help : running at only 68.76 % of your hosts average (net.nz)
D-Validation Link:: http://testmy.net/stats/id-7UNVAGML4
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.7) Gecko/20060909 Firefox/1.5.0.7 [!]

SolMiester
08-11-2006, 10:39 PM
I wish to take back what I said about the Go Large...its turned to custard! I havent used any PSP, but downloads from oversea have dropped to like 5.48KB/s and thats with mulitple connection of a download manager. Games lag terriblily!

Wish I could go back to the Explorer, I want more than 2Gb cap:(

Guess I'll have to get the Go Express

NZ test

Last Result:
Download Speed: 2182 kbps (272.8 KB/sec transfer rate)
Upload Speed: 126 kbps (15.8 KB/sec transfer rate)

Your IP 125.236.189.109
Time 6.89 seconds
Speed 2.5 Mbps
Size 2,070 KB
Avg Speed 2.1 Mbps (based on 3 tests)

They certainly dont feel that quick....?

Dang, its like working in waves, good for 5min, then down to nothing.......up again 2 min later!..

Erayd
08-11-2006, 11:39 PM
Why don't you try simply asking for something better? It worked for me - I'm now on the Pro plan for the next month, but only have to pay $50 (rather than the usual $80) for it. Speed has jumped back up to 2.2Mbits/sec international - exactly as it should be.

straitjacket
09-11-2006, 05:51 AM
Xtra Pro Plan

No change in speed.

d/l 3216 Kbps
u/l 560 Kbps

Can't complain because it seems I get a fairly good rate compared to some of the unfortunates posting here, but I certainly don't feel unleashed. In fact the only thing that has changed is that telecom have given me an extra 5GB to play with. The biggest complaint I have is that we seem to have such high latency, which peeves me as games suck when you're getting dropped packets.

Terry Porritt
09-11-2006, 07:00 AM
I have just achieved the record for international download speed on Go Large......the speakeasy meter from New York reads......1 Kbitps.

That really should be 0 kbps, because nothing was happening for several minutes, and I switched off .

http://www.imagef1.net.nz/files/9_11_06_7.43am.jpg

trinsic
09-11-2006, 09:31 AM
I have just achieved the record for international download speed on Go Large......the speakeasy meter from New York reads......1 Kbitps.

That really should be 0 kbps, because nothing was happening for several minutes, and I switched off .

http://www.imagef1.net.nz/files/9_11_06_7.43am.jpg

It didn't even start for me. So I went to http://speedtest.net and done the same server to New York (which was SpeakEasy). And here was my results:

Download: 784 kb/s
Upload: 113 kb/s
Ping: 323 ms
City: New York, NY

Nomad
09-11-2006, 09:44 AM
I have just achieved the record for international download speed on Go Large......the speakeasy meter from New York reads......1 Kbitps.

That really should be 0 kbps, because nothing was happening for several minutes, and I switched off .

http://www.imagef1.net.nz/files/9_11_06_7.43am.jpg

Sorry Terry, I couldn't stop laughing at that figure and how you worded "record international download speed" :p I cracked up laughing. My next billing cycle is coming up soon, I am not so sure if I want to get onto BB just of yet.

Terry Porritt
09-11-2006, 09:54 AM
It didn't even start for me. So I went to http://speedtest.net and done the same server to New York (which was SpeakEasy). And here was my results:

Download: 784 kb/s
Upload: 113 kb/s
Ping: 323 ms
City: New York, NY

Now that is really interesting, so a few minutes ago tried the same test and got:

1647kbps down, 103kbps up..... WOW.....BUT, I went immediately to The State University of New York located in Queens which hosts Bix Beiderbecke music files, and tried to download a 13MB .rm file.

It was so slow the best speed before cancelling the download was 5 kbytes per sec.

So how can that be explained???

Fishy
09-11-2006, 10:18 AM
:::.. Download Stats ..:::
Download Connection is:: 1820 Kbps about 1.8 Mbps (tested with 2992 kB)
Download Speed is:: 222 kB/s
Tested From:: http://testmy.net/ (Server 2)
Test Time:: 2006/11/08 - 3:11pm
Bottom Line:: 32X faster than 56K 1MB Download in 4.61 sec
Tested from a 2992 kB file and took 13.469 seconds to complete
Download Diagnosis:: May need help : running at only 86.34 % of your hosts average (net.nz)
D-Validation Link:: http://testmy.net/stats/id-OFGKS3XEV
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1) Gecko/20061010 Firefox/2.0 [!]
__________________________________________________ ______________

Yet the most i've been able to download at a constant speed is about 70kb/s
I know it's alot better than some people but why do the speed tests read better than it actually is?

And what really annoyed me off is on that testmy.net site people in the forums are asking how to make there internet faster than the already 10mbit they have......

Terry Porritt
09-11-2006, 11:10 AM
Now that is really interesting, so a few minutes ago tried the same test and got:

1647kbps down, 103kbps up..... WOW.....BUT, I went immediately to The State University of New York located in Queens which hosts Bix Beiderbecke music files, and tried to download a 13MB .rm file.

It was so slow the best speed before cancelling the download was 5 kbytes per sec.

So how can that be explained???

I made a mistake, the server I was trying to download a music file from appears to be in Florida, the State University of New York was just a roundabout link to it.

R2x1
09-11-2006, 12:47 PM
With a Vodem from Vodafone, I get:
:::.. testmy.net test results ..:::
Download Connection is:: 1559 Kbps about 1.56 Mbps (tested with 1496 kB)
Download Speed is:: 190 kB/s
Upload Connection is:: 351 Kbps about 0.4 Mbps (tested with 579 kB)
Upload Speed is:: 43 kB/s

I dunno if I feel leashed or un-leashed, but at least it's non-telecom ;)

SolMiester
09-11-2006, 01:15 PM
Why don't you try simply asking for something better? It worked for me - I'm now on the Pro plan for the next month, but only have to pay $50 (rather than the usual $80) for it. Speed has jumped back up to 2.2Mbits/sec international - exactly as it should be.

I have had to change to Pro also, however you can only change once per billing period....!!! So no Remote Support for me foe over a month!!

Go Large will not work with Telecom Remote Office...!!
They packet shape and probably wont allow businesses to use!!!

Erayd
09-11-2006, 02:25 PM
I have had to change to Pro also, however you can only change once per billing period....Only if you believe what you read on their site. Both my changes (Explorer -> Go Large & Go Large -> Pro) were in a single billing period.

SolMiester
09-11-2006, 04:50 PM
LOL.....Telecom really do play mind games with ya, it was a technican who said it couldnt be done, and that was a Telecom Tech, not Xtra Tech.

I actually went thru to Lanlink/Remote office as its an issue for me now on the Go Large plan (or so it seems).

The IT director went to lunch today with some Telecom exec, and the guy called me up to let me know they are looking into the issue.

He stumbled when I mention a packet shaped or limited port uses on the 125 IP network...LOL

Who knows what they are up to, not one of them can give me the same answer twice.

O_o
09-11-2006, 08:58 PM
Since changing to Go Large from Pro Advanced my download speed has been pathetic. Usually not much faster than dial-up.

From a time suspiciously close to the day when I assume my plan changed, my connection slowed to a crawl. Not on SOME downloads. On EVERYTHING.
Not SOMETIMES – all the time. Weekdays, weekends, day or night.

Xtra's speedometer shows a much higher speed than I'm getting on actual downloads.

Same problem with me. But I'm just on Go Large. :badpc:

Hitech
09-11-2006, 09:23 PM
Xtras speeds are **** **** **** and they antagonise the hell out of you by trying to convince you that the fault is at you end rather than theirs. That to me is bull**** telecon own the line right to the side of your house yet they always say OH IM SORRRY SIR BUT THE FAULT IS AT YOUR END NOT OURS.
Yeah right. Telecom sux to the very inner core.

R2x1
09-11-2006, 10:05 PM
Telecom announce a plan to reverse their share price slide.

They are going to allow users to download the ztunes while they are on hold at 5c per tune. With a captive audience so large, they expect to double their income on the complaints desk alone. Tech support is to be re-branded as Ripoff's Believe It Or Not, every answer genuinely random.

Terry Porritt
10-11-2006, 06:52 AM
Amazing, amazing, at 7.30am today, speed both national and international seem to be back to what I was getting on the Adventure plan.

Downloading a large audio file from the US , same place as in my posting above came down at 166-230 kbytes/sec.

This is the fastest ever on Go Large, maybe Telecom have fixed things?

However one swallow does not a summer make, so let's see if these speeds continue.

{When I posted above about the State University Of New York, my brain must have been completely addled, of course the particular campus I had in mind is located at Stoneybrook, Long Island}

[Plug, for all you want to know about Bix Beiderbecke, his life ,times, and music, visit the Bixography web site:
http://ms.cc.sunysb.edu/~alhaim/ ]

KiwiTT_NZ
10-11-2006, 07:49 AM
NOTE: This is the morning Terry, we will see what it does at night.

Xavier
10-11-2006, 08:37 AM
hey there,

I've got a question, how does one find out if they're in the bad pool or not? I mean i'm constantly getting only 2.5kb/sec~>30kb/sec all the time at any given day or time yet router connect rates fluctuate from 2.4mbit-3.55mbit.

my IP has always been 125.x.x.x and only once been 222.x.x.x

It seems that i've actually gone down in speed, i used to connect at 4288 but now its all over the place. stupid Xtra :(

<sidenote>
can we hassle them? ;)
</sidenote>

Fishy
10-11-2006, 09:08 AM
It seems that i've actually gone down in speed, i used to connect at 4288 but now its all over the place. stupid Xtra :(

<sidenote>
can we hassle them? ;)
</sidenote>

Why not?!
Hassle away :D

Vallis
10-11-2006, 09:32 AM
Here's a modified version of a message I sent to Telecom this morning:



Telecom are about to lose my custom for broadband (well, ADSL, which is something quite different) and for my home telephone. If you care about why, read on.

When I contacted your telephone help desk regarding several losses of Internet connection and the excruciating slowness of my “unleashed” Go Large plan, I was informed that it was not Xtra’s fault. There must be something wrong at my end and other obfuscation.

When I persisted and made it clear that I was not ignorant of IT matters, the Helpdesk actually became moderately helpful and admitted that there were congestion problems.

When I sent email feedback to Xtra I got the standard boiler-plate reply informing me that you, as the service provider, have no control over the sites I’m downloading from. It wasn’t your fault. Try our speedometer, you said, jump through hoops.

Your speedometer shows excellent speed. No other speedometers do – how strange. But my download speed was still 3 – 4 times dial-up speed at best. Any time, day or night, weekday or weekend, local or overseas.

To cut a long story short, after an exchange of several emails I was given a “special deal, for me alone, mustn’t tell anyone!” to switch from Go Large to the Pro 15GB plan at no extra cost for a month.

“I am not too confident it will make any improvements for you, however” Said your emailer.

Oh no? It certainly didn’t make any difference while I was still connected via IP 125.xxx.xxx.xxx, as I expected. But as soon as I rebooted my system and my dynamic IP was removed from that leechers’ pool I immediately had at least a 20 fold increase in download speed.

Surprise, surprise.

I have now arranged a switch to TelstraClear for Internet services and phone services. If I didn’t have to buy two new Vodaphone compatible phones I’d change my mobiles too.

Not because the Go Large service is broken, I’d have been prepared to wait a few weeks to see if you fixed it. No, it’s because Telecom’s staff have, surely under instruction from on high, dissembled and misled. I hesitate to use the word lie, but you’ve come vanishingly close. Following the example of their leaders’ past economy with the truth.

All I wanted was an open admission of what was wrong, which customers it affected, what was being done, and when.

Even on TV1, when the subject belatedly reached the news last week your representative Kevin Bowler said:

"We would think more than half are getting increased speeds at this stage."

We would think! What does that mean? Not they are getting increased speeds, we would think that they are. Then again maybe we would not. I’d have liked to have thought that I was too.

I did not want to do this, I would rather support a New Zealand company than an Australian one, but there are limits to my tolerance of being treated with contempt.

This morning I have two people asking for advice on high speed Internet service providers. What should I tell them?

wawape**s
10-11-2006, 09:43 AM
i have noticed a speed decrease
now i get only 30kb/sec download speeds
torrents also are crawling on 56k speed

they better get this s*it sorted out by nxt week, or some heads are gonna roll

turning_point
10-11-2006, 09:50 AM
Hey guys i have specifically joined these forums just to ***** on this thread. It seems that im in good company in regards to the my excruciating and painfully slow internet. I have read every single post right from the start, took a bit of time but was good.

Just like to say ive done pretty much everything possible when it comes to complaining besides asking for a better plan!

Ive called help desk about .. 10 times in the past two weeks, only once ever being helpful was this indian chick (she admitted to be new to the job) and she was a bit flirty..but enough of that, she told me that shes got the "advance team" onto my case and they will mointor my line or some ****. anyways yesterday i called up cause it was BEYOND slow. the previous week i was getting 200kbs down on Prison break torrents and about 50-100kbs on other torrents ... now torrents range from about 0.1kb to about 5kb max (i realize some guy said its stupid comparing torrents to speed but i thought it sounded rather relevant when there was such a difference) and international HTTP downloads are exactly the same.

Anyways got through the helpdesk after 15minutes of being on hold and i get this [edit] called dave... i explained my case and he was incredibly balytant, he used the anaolgy of "if u had a porsche and it was very fast...you cant go fast if theres heaps of traffic on the motorway" (yeah get [edit] that doesnt help me)

He then proceeds to say "well why dont you become an engineer and figure out our problems for us" at that time i was thinking to my self.. if you were infront of me id [edited]. i was very disgruntled and wanted to complain, cept they had no complain help line... the same dude sent me and email to moinitor my speed over 3 days and send it back to the help desk...*** is that going to do, they going to reply with a stupid generated email saying "we are working on this problem, blah blah"

[edit] TELECOM!!!!!!!!!!!!!!!!!!!!!!!!!!! RAGE!!!

[edit: please mind your language. Those sorts of words and comments are not necessary. You have received an infraction for this. Not a good start for a new member ... - Jen (Moderator)]

Vallis
10-11-2006, 11:01 AM
turning_point,

If you go to this website: http://whatismyipaddress.com/
you will discover that your "unleashed" IP address is 125.xxx.xxx.xxx.
As far as I can ascertain, everyone on Go Large is on that particular IP network.

Nothing's going to change in the immediate future unless you change plans or change your ISP.

When I changed to Pro, my dynamic IP address changed to 2xx.xxx.xxx.xxx and everything's sweet.

But don't get mad with Telecom, it's all YOUR fault! :o)

SolMiester
10-11-2006, 11:33 AM
Hi all, further to some of my posts earlier. Telecom Technology Managers have confirmed to me that the Go Large plan wont work with their PON/Remote Office network, and even though my plan has changed and you cant change twice in one billing period, they would change it for me. I decieded to go Pro 15Gb as the 128Kb upload is no good for multiple RDP clients for support, nor is it anygood for gaming.

I feel sorry for people who have moved from their 5GB to unlimited and now wish to go back...cause you cant.....It's a Telecom gotya!

trinsic
10-11-2006, 12:48 PM
I want to get out of the Go Large but don't want less then 5gb bandwidth. The only close plan to this is $20 more. Have to live with crap BB :(

Terry Porritt
10-11-2006, 01:02 PM
I want to get out of the Go Large but don't want less then 5gb bandwidth. The only close plan to this is $20 more. Have to live with crap BB :(


Right, in my case having talked the talk, if by the end of the month there are still problems, then I'll walk the walk over to Inspire or Orcon.

I can't be bothered any more talking to Telecom.

turning_point
10-11-2006, 02:51 PM
hahaha yeah i know about the stupid IP thing. so maybe i might ***** to them and say to put me on a 235 xxx - whatever but leave me on Go large, cause apparently i guess thats the problem between GO large and GO gay... the two ip addresses? cause some people stated that when their net was going fine they were on the 2 address not the 1.

[edit: offensive comment removed]

trinsic
10-11-2006, 05:00 PM
hahaha yeah i know about the stupid IP thing. so maybe i might ***** to them and say to put me on a 235 xxx - whatever but leave me on Go large, cause apparently i guess thats the problem between GO large and GO gay... the two ip addresses? cause some people stated that when their net was going fine they were on the 2 address not the 1.

[edit: offensive comment removed]

Go Large users are the 125 ip range you don't get to pick. I don't think anyone knows if 125 is the pool or not as others have had different IP's.

wawape**s
10-11-2006, 05:44 PM
xtra service guy thru the email said if i give him my phone number it could be more of a help for them.

i did.

and my downloads and torrents have been slow ever since.

they must have checked up on my usuage or something and choked me.

hope its cleared up by the next billing date

Fishy
10-11-2006, 05:55 PM
:::.. Download Stats ..:::
Download Connection is:: 280 Kbps about 0.3 Mbps (tested with 2992 kB)
Download Speed is:: 34 kB/s
Tested From:: http://testmy.net/ (Server 2)
Test Time:: 2006/11/09 - 10:55pm
Bottom Line:: 5X faster than 56K 1MB Download in 30.12 sec
Tested from a 2992 kB file and took 87.516 seconds to complete
Download Diagnosis:: May need help : running at only 14.39 % of your hosts average (net.nz)
D-Validation Link:: http://testmy.net/stats/id-SOHJRYGVN
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1) Gecko/20061010 Firefox/2.0 [!]



Are you f*cking serious?! Only 5x faster than dial-up. It's gotten slower, I didn't think I could get slower but no, telecon continues to suprise with this Gobarge plan
So sloooooooooooooooooooooooooooooooooooooooow

wawape**s
10-11-2006, 06:02 PM
on testmy.net i get 342kbps

but on nzdsl.co.nz, i get 3mbps

***

SolMiester
10-11-2006, 06:07 PM
WOW, its not what u know, but who you know!!

Further to my previous post edit 2

Accont manager for our group who looks after our PON account has had my plan changed in a matter of hours from the Go Large to Pro...

Now on 2XX network and check out the upload

Download Speed: 2451 kbps (306.4 KB/sec transfer rate)
Upload Speed: 424 kbps (53 KB/sec transfer rate)

turning_point
10-11-2006, 06:07 PM
Go Large users are the 125 ip range you don't get to pick. I don't think anyone knows if 125 is the pool or not as others have had different IP's.

haha sorry i think i must of worded what i was trying to say wrong. i meant that ill call up and tell them about the comparison of the two ips 125 opposed to 225 and say why is there a 125 IP and the fact that when im on a 225 IP i have no problems...what can you do about it. sorta thing.

*woo hoo i got an infraction from jen* ...goes to read PM

GhostBuster
10-11-2006, 07:20 PM
:::.. Download Stats ..:::
Download Connection is:: 1271 Kbps about 1.3 Mbps (tested with 1496 kB)
Download Speed is:: 155 kB/s
Tested From:: http://testmy.net/ (Server 1)
Test Time:: 2006/11/10 - 12:12am
Bottom Line:: 22X faster than 56K 1MB Download in 6.61 sec
Tested from a 1496 kB file and took 9.64 seconds to complete
Download Diagnosis:: 90% + Okay : running at 95.42 % of your hosts average (co.nz)
D-Validation Link:: http://testmy.net/stats/id-MK3GXR7QA
User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; FDM) [!]

Xtra Pro shocking! but on nzdsl and speedtest.net I get 4012/716

leper0666
10-11-2006, 07:23 PM
just rebooted router
ip changes from 125.xxx.xxx.xxx to a 2xx.xxx.xxx
and instance speed boost

latest test

Last Result:
Download Speed: 3798 kbps (474.8 KB/sec transfer rate)
Upload Speed: 119 kbps (14.9 KB/sec transfer rate)

so all i can say is that 125 ip range is speed capped
its the only thing that makes sence

http://www.speedtest.net/result/57125037.png (http://www.speedtest.net) to australia
and http://www.speedtest.net/result/57125260.png (http://www.speedtest.net) to auckland

higher ping to auckland than oz Lol

wawape**s
10-11-2006, 07:38 PM
HOLY S!!

I REBOOTED TOO AND GOT A 2XXX IP!!!!!!!!

leper0666
10-11-2006, 07:43 PM
should do a torrent test and report!

i cant try it right now cause Mrs is on main PC with utorrent and im on laptop with no torrent programes
Lol

mite get moned at if i kick her off
she just dont understand Lol

Hitech
10-11-2006, 07:46 PM
Im currently downloading vista rc1 and the transfer rate im getting is 400/kbs/second yet the other day it was very very slow.What in mbps is 400/kbs a second can somone tell me please.

wawape**s
10-11-2006, 07:46 PM
im getting 300kb/sec, which is basically as fast as my line is gna go!!!!!
OMG OMG OMG

MAYBE ITS FIXED!!!

wawape**s
10-11-2006, 07:47 PM
400KB/sec is 3200kbps

just times by 8

wawape**s
10-11-2006, 07:47 PM
i get 330 for torrents, 440kb for downloads on xtra site

leper0666
10-11-2006, 07:50 PM
well i hope so
just waiting for mrs to get off Pc to see if game pings have returned to normal

wawape**s
10-11-2006, 07:51 PM
i did a speed test on speakeasy on a LA server and got 2400kbps.

as good as its been on my crappy phone line for me ever

leper0666
10-11-2006, 07:59 PM
well ive been doing little test and on avrage im downloading at just under MegaBite a Second from xtra
9meg in 11seconds
and about 500KB/s international

so im happy with this performance during peak times

Hitech
10-11-2006, 08:08 PM
Christchurch is to get faster broadband up to 1000 times faster.

Heres the link if you are interested.


http://tvnz.co.nz/view/page/488120/886801

wawape**s
10-11-2006, 08:09 PM
im back to 125. w.t.f

turning_point
10-11-2006, 09:04 PM
im too scared to turn my modem off..just incase when i start it back up my 11kb download doesnt ever get back to the same speed again :badpc: ill just have to see 2moro what the speed is like. if no change, xtra will be gettin a piece of my mind

Term_X
10-11-2006, 11:12 PM
Latest results taken 1 minute ago

Last Result:
Download Speed: 3441 kbps (430.1 KB/sec transfer rate)
Upload Speed: 531 kbps (66.4 KB/sec transfer rate)


This includes a 60 KB/s torrent download and 15 KB/s upload that was running at the same time

Ihug Max/Max Plan (iHug Broadband 4 Plan)

Cheers

Term X

AMD
10-11-2006, 11:33 PM
hello all, i just did a speed test and i think there is something wrong with my speed it.

here is the result:
:::.. testmy.net test results ..:::
Download Connection is:: 57413 Kbps about 57.41 Mbps (tested with 12160 kB)
Download Speed is:: 7008 kB/s
Upload Connection is:: 104 Kbps about 0.1 Mbps (tested with 386 kB)
Upload Speed is:: 13 kB/s
Tested From:: http://testmy.net (Server 2)
Test Time:: 2006/11/10 - 4:14am
D-Validation Link:: http://testmy.net/stats/id-ZI7L8QT5D
U-Validation Link:: http://testmy.net/stats/id-6L78R2DBZ
User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727) [!]

i'm still on the old advanture plan... lucky i forgot to change it.. and after reading above post i think i will never will

stu161204
10-11-2006, 11:34 PM
Latest results taken 1 minute ago

Last Result:
Download Speed: 3441 kbps (430.1 KB/sec transfer rate)
Upload Speed: 531 kbps (66.4 KB/sec transfer rate)


This includes a 60 KB/s torrent download and 15 KB/s upload that was running at the same time

lucky u :)

This is what I got @ 12:27 am

Download Speed: 264 kbps (33 KB/sec transfer rate)
Upload Speed: 132 kbps (16.5 KB/sec transfer rate)

:(

(I think this is on Xtra go large & on the 125.XXX IP address z:()

stu161204
10-11-2006, 11:37 PM
hello all, i just did a speed test and i think there is something wrong with my speed it.

Try doing a speed test @ http://nzdsl.co.nz/module-Speedtest.phtml & see what you get :)


i'm still on the old advanture plan... lucky i forgot to change it.. and after reading above post i think i will never will

That a good move :) :D, I wish we never moved to go large.

Welcome to PressF1 AMD :D

Kindel
11-11-2006, 12:10 AM
I'm on Go Large. Web browsing is fine, speedtests showing 3000kbps.

HOWEVER p2p (the only reason I use broadband) is sub dialup speed. A few days ago on the old Explorer plan I had no troubles. Now I have this. Fair enough throttling traffic so it doesn't clog the network, but this is ridiculous. This is with torrents max at about 10-15kb, good sources on Slsk (people I know, and download from daily) max at 4 or so where usually I would get 30kb.

I am lodging a complaint with Xtra in the morning, because frankly it's pathetic.

Kindel
11-11-2006, 12:34 AM
EDIT: Looks like Xtra are about to lose a customer http://slingshot.co.nz/DesktopDefault.aspx?tabindex=999&tabid=11&subnav=27
^That looks rather enticing.

Sorry for double post but the edit button isn't showing on my previous one =/

trinsic
11-11-2006, 10:44 AM
EDIT: Looks like Xtra are about to lose a customer http://slingshot.co.nz/DesktopDefault.aspx?tabindex=999&tabid=11&subnav=27
^That looks rather enticing.

Sorry for double post but the edit button isn't showing on my previous one =/

You are jumping out of the pool and back in with that Slingshot plan. It pretty much IS the Go Large plan with the FUP.

Kindel
11-11-2006, 08:32 PM
That is not true (unless you have inside information that Slingshot are misleading like that 'other' ISP...). I specifically asked them about Fair Use for that plan several times, and was informed by Slingshot that they DO NOT employ it. I made sure the woman knew what I was talking about by mentioning how Xtra have a FUP for their Go Large plan, so she knew what I meant.

Terry Porritt
12-11-2006, 07:02 AM
Go Large, is showing a distinct improvement, but not yet good enough.

It would seem Telecom has been working to improve Go Large.

For the last three days, the Xtra Jetstreamgames meter has been giving me my 'maximum' speed of 3574kbps, more or less consistently through out the day and evening (though I wait to see if it does tonight).

International downloading has been up to the speed I was getting on the Adventure plan, but only during early morning, I have been testing at 7.30am, during the day and evening it slows down. (More than Adventure did)

So at 7.30am on Speakeasy, Seattle gives around 1600/1700kbps and New York gives around 1100kbps. Downloading test files from US sites I usually visit come down at around 170 kBytes/sec.

These speeds drop off though, Speakeasy drops down to around 300/500kbps during the day, and test file speed via http drops to around 40 kBytes/sec.

Still, it is a big improvement over what Go Large had been doing, but not enough yet to stop me walking though.

kadillackid
12-11-2006, 07:31 AM
"Due to the high volume of emails the Xtra Technical Support Team is currently receiving, we may not be able to respond to you for up to 5 days."
:thumbs:

LCA
12-11-2006, 09:03 AM
"Due to the high volume of emails the Xtra Technical Support Team is currently receiving, we may not be able to respond to you for up to 5 days."
:thumbs:


Jeez, sounds like the Xtraordinaries are being run off their feet! :p ;)

I hope Telecom give those of us who are having ongoing broadband issues a refund on our next bill. :2cents:

They sure are reaching a new low for quality of service.

:mad:

Fishy
12-11-2006, 10:15 AM
Go Large, is showing a distinct improvement, but not yet good enough.

It would seem Telecom has been working to improve Go Large.

Sure about that?

:::.. Download Stats ..:::
Download Connection is:: 321 Kbps about 0.3 Mbps (tested with 2992 kB)
Download Speed is:: 39 kB/s
Tested From:: http://testmy.net/ (Server 2)
Test Time:: 2006/11/11 - 3:07pm
Bottom Line:: 6X faster than 56K 1MB Download in 26.26 sec
Tested from a 2992 kB file and took 76.422 seconds to complete
Download Diagnosis:: May need help : running at only 15.85 % of your hosts average (net.nz)
D-Validation Link:: http://testmy.net/stats/id-3GHUZ9YA6
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1) Gecko/20061010 Firefox/2.0 [!]


That test was at 11:07am NZ time not 3:07pm as it says there...
I would have thought that was a very non peak time therefore it would be showing a "distinct improvement"
Yea right :rolleyes:

wawape**s
12-11-2006, 10:34 AM
i still blame the 125.xxx.xxx

as long as its 125, international speeds will never improve

Terry Porritt
12-11-2006, 10:36 AM
The international download speeds do drop very rapidly during the morning, try again much earlier.

I test at 7.30am and then again around 10am after getting back from walking the dogs. By 10am, Seattle will have dropped to around 1000kbps, and New York to around 400kbps. It then stays at around these speeds. I test again at 8.30pm, and the speed meters are about the same. Http file download from US is about 30_50kBytes/sec.....a big improvement on the 5 -20 kBytes/sec I had been getting.

After going onto Go Large, I had been getting the Speakeasy Seattle and New York tests dropping down to around 30kbps, so it is very much better now.

matty3
12-11-2006, 11:17 AM
I received an e-mail a while ago from Slingshot saying that my data cap will be increased from 3gb to 25gb automatically when our next billing period flicks round for the same price :)

We could also of decided to go a bit faster at 2mbs with 1gb but I'm gonna stay at 254kbps for 25gb.

~Matt

Term_X
12-11-2006, 11:21 AM
Hi Folks

My latest bandwidth test results as below.

Last Result:
Download Speed: 3420 kbps (427.5 KB/sec transfer rate)
Upload Speed: 363 kbps (45.4 KB/sec transfer rate)


Prior to this test, i getting was torrent file at 350 KB/s then tried a file from an international FTP at 170 KB/s, both constant.

Ihug Max/Max Broadband 4 Plan

Seems like many of you Go large customers are getting a raw deal.

wawape**s
12-11-2006, 12:15 PM
w.t.f is the point of me getting 3400kbps off a nz server, when I download at 11.8KB/sec

Fishy
12-11-2006, 12:27 PM
I download at 11.8KB/sec
Lucky you, i tried to download a file this morning and i was getting an average of 0.7kb/s, and it wasnt P2P or a torrent, just off the normal internet.
MINE HAS DEFINITELY BEEN UNLEASHED WOOOOHOOOO