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PT7
26-03-2005, 03:49 PM
When shutting down my PC I occasionally get an error message "CicerolUIWndFrame is not responding". Does anyone know what program is causing this? Any ideas on what is causing this message?

Speedy Gonzales
26-03-2005, 04:29 PM
According to google, it could be 3DNA desktop. Is this installed?

nicisace
27-03-2005, 03:01 PM
CiceroUIWndFrame is the speech & handwriting part of Office XP, and has caused most crashes i've had on my work PC. Easy fixed assuming you don't need it...

"Control Panel"
"Add/Remove Programs"
"Microsoft Office," click on the "Change" button
browse to "Office Shared Features," "Alternative User Input," and select for Speech and Handwriting Recognition (both) "Not available" from the drop-down box.

Repeat for any other Office XP installations (i.e.: if you have Frontpage or other components that were installed seperately).

That should solve the problem ;o)

40484408
24-03-2006, 11:30 PM
When shutting down my PC I occasionally get an error message "CicerolUIWndFrame is not responding". Does anyone know what program is causing this? Any ideas on what is causing this message?

Hi I'm new to this type of forum, and I'm experiencing the same problem you are. Have you had a response regarding this issue and if so where do you log on for the solutions? I found that the error message only comes up when I am forced to close down as a result of my MS Word playing up which then leads to other MS products acting up including XP itself (windows explorer etc). Please let me know how to get to the solution.

Rob99
25-03-2006, 12:35 AM
When shutting down my PC I occasionally get an error message "CicerolUIWndFrame is not responding". Does anyone know what program is causing this? Any ideas on what is causing this message?
How often is "occasionally"?

tbattista
31-03-2006, 03:21 AM
According to google, it could be 3DNA desktop. Is this installed?
Logfile of HijackThis v1.98.2
Scan saved at 9:05:46 AM, on 3/30/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

I ran Hijackthis and this is the log, I have no clue if this stuff is good or bad. Thanks

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\AOL\1130212685\ee\AOLSoftware.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
c:\program files\common files\aol\1130212685\ee\services\antiSpywareApp\ve r2_0_25_1\AOLSP Scheduler.exe
c:\program files\common files\aol\1130212685\ee\aolsoftware.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZENG0 9.exe
C:\WINDOWS\system32\LVComsX.exe
C:\Program Files\America Online 9.0\waol.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\Documents and Settings\Owner\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.msnbc.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = localhost
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .rx: C:\Program Files\Internet Explorer\Plugins\iewrqxrx.dll
O12 - Plugin for .rxc: C:\Program Files\Internet Explorer\Plugins\iewrqxrx.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} -
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = mydomain.com
O17 - HKLM\System\CS1\Services\VxD\MSTCP: Domain = mydomain.com
O17 - HKLM\System\CS1\Services\VxD\MSTCP: NameServer = 69.57.146.14
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 69.57.146.14